Markus Eling (ACG)

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    72 comments  ·  System Center Data Protection Manager » SCDPM  ·  Flag idea as inappropriate…  ·  Admin →

    The error 40002 could be reported in multiple scenarios of VHD mount and unmount failure.
    Here are more details -

    WMI Out of memory (Fixed with UR7 for DPM 2016 and already part of DPM 2019 RTM):
    One of the top scenario where we observed the 40002 error is due to WMI out of memory. In a scenario, where you see 40002 error in DPM Console and at the same time you may see WMI-Activity error event ID 5858 logged with Result code 0×80041006. This code translates to “not enough memory for the operation’. To address this issue, with DPM 2016 UR 7 we increased the default WMI memory limit from 20MB to 60MB by adding registry keys (details below). This change is already part of DPM 2019 RTM.

    If you still see the same failure, the work around could be to increase this limit a bit…

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    Markus Eling (ACG) commented  · 

    Mr. Product Owner,

    are you still alive? Please give us a sign and kindly let us know about your plans to resolve this problem!

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    Markus Eling (ACG) commented  · 

    Unbelievable! Do you anyhow pay attention to user problems or do you really rely fully on automated bug search and fixing? Do we write here with some bot in alpha stadium as well perhaps?

    Release notes of UR2 for DPM2019 again contain just one word about this issue. What are your plans for DPM? Not that there's any hope for this scrappy piece of software...

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    Markus Eling (ACG) commented  · 

    DPM 2019 Update Rollup 1 has been released. It's really disappointing that the release notes do not contain just one word about the issues discussed here. Are you kidding??

    Markus Eling (ACG) supported this idea  · 

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