kermitforney

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  1. 42 votes
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    28 comments  ·  SQL Server » Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    I’m looking into this issue.

    In the meanwhile, could you take a look at the SSMS setup logs (%TEMP%\SSMSSetup\SSMS-Setup-ENU_20190430231104.log). I’m interested in the lines in the range 133-216. Could you share those (tip: have a look at the lines and sanitize them, if you think they may contain sensible information?

    Also, if you could share the output of:
    reg query “HKLM\SOFTWARE\WOW6432Node\Microsoft\Microsoft SQL Server Management Studio” /reg:32 /s

    And, finally, to unblock yourself:
    1) Make sure you don’t have any previous version (RC, Preview) of SSMS 18.0 installed (check Add/Remove programs; if you do, uninstall it)
    2) Make sure “C:\Program Files (x86)\Microsoft SQL Server Management Studio 18” does not exist (if it does, the delete it)
    3) Delete the mentioned registry key (e.g. by running from an elevated cmd prompt:
    reg DELETE “HKLM\SOFTWARE\WOW6432Node\Microsoft\Microsoft SQL Server Management Studio” /reg:32)
    4) Retry setup
    Please, let…

    kermitforney commented  · 

    For those receiving the "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail." error post SSMS 18 reinstall.

    The below steps are how I corrected this situation.

    1.) Delete the “C:\Program Files (x86)\Microsoft SQL Server Management Studio 18” directory again

    2.) Delete the registry key...again

    Delete the mentioned registry key (e.g. by running from an elevated cmd prompt:
    reg DELETE “HKLM\SOFTWARE\WOW6432Node\Microsoft\Microsoft SQL Server Management Studio” /reg:32)

    3.) Uninstall SSMS18 from "Add or Remove Programs"

    4.) Restart computer

    5.) Reinstall SSMS 18

    Worked for me and hope this helps others.

    kermitforney supported this idea  · 
  2. 229 votes
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    13 comments  ·  SQL Server » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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