Anthony

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    0 comments  ·  Azure Maps  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 5 votes
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    1 comment  ·  Azure Maps » Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    We have a few reports of this. Based on investigations we have often found that the devices encountering this issue are often either locked down machines with a lot of restrictions, or using older hardware.

    - The first thing they can try is to update their video drivers.
    - Some other things to try is to change the following settings:

    • Set chrome://settings “Use hardware acceleration when available” to enabled.
    • Set chrome://flags “Override software rendering list” to enabled.
    • Set chrome://flags/#ignore-gpu-blacklist to enabled.

    If the computer being used is old it is worth noting that Chrome does disable WebGL on some older devices.

    Note there is a feature in the map control to check to see if the browser is supported with the following code: “atlas.isSupported()” Documentation this can be found here: https://docs.microsoft.com/en-us/javascript/api/azure-maps-control/atlas?view=azure-iot-typescript-latest#issupported-boolean- This might help detect users who are unable to access the maps and allow you to…

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  3. 5 votes
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    under review  ·  5 comments  ·  Azure Maps » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    Anthony supported this idea  · 
  4. 12 votes
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    1 comment  ·  Azure Maps » Feature requests  ·  Flag idea as inappropriate…  ·  Admin →
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