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  1. 51 votes
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    8 comments  ·  Azure Kubernetes Service (AKS) » Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 188 votes
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    20 comments  ·  Support Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous commented  · 

    unfortunately I too agree with most of what's been said. Support lacks basic reading and comprehension skills to such an extent that even the easiest issue becomes a nightmare. You need to exchange several emails (note that this takes days, because their SLAs are more of a general guide then strict rules) just to clarify what product you are talking about. 90% of the issues we solve ourselves. While some of the products have slowly gotten better, they really need to work on the Support side of things.

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