Update: Microsoft will be moving away from UserVoice sites on a product-by-product basis throughout the 2021 calendar year. We will leverage 1st party solutions for customer feedback. Learn more here.


My feedback

  1. 1,349 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea


    Thanks for the questions and suggestions. And apologies for not sharing any update on this thread for so long. We’ve been working on this problem and have announced changes on our official team blog (see here: https://cloudblogs.microsoft.com/enterprisemobility/2016/09/15/cleaning-up-the-azure-ad-and-microsoft-account-overlap/).

    First, we are acutely aware of the UX pain this is causing and we are sorry for this. We are trying to undo a decade and a half of systems divergence. There are literally hundreds of different engineering teams across Microsoft involved in this effort. So this is taking time.

    Second, we can’t easily “merge” two accounts, or allow IT to “take over” personal Microsoft accounts. There are two main hurdles: (1) The terms of service are fundamentally different for the two account types and (2) they are based on different technologies with different stacks (different identifiers, SDKs, token formats, etc.). We’re working to converge the two stacks but again this…

    An error occurred while saving the comment
    Anonymous commented  · 

    With the new 'preview' UI I am constantly challenged to log on (again and again and again and ...) to O365 (web site) and MS apps, and presented ONLY with my Windows login name.
    I go to the O365 web page and see my O365 account. "Hello, Welcome Back funky dude" it welcomes while presenting my O365 account and a Sign In button. I click.
    Then :-(
    The UI presents two options for me to sign in with my windows account and one with my Windows email address. Where is my O365 sign in option. So, then I click and have to key it in to a blank dialogue box (my O365 name is not remembered in spite of being input 2 trillion times! And in spite of it being in the 'Work of School' field of my Windows account).

    Anonymous supported this idea  · 

Feedback and Knowledge Base