Jake
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1,451 votes287 comments · Azure Active Directory » Multi-factor Authentication · Flag idea as inappropriate… · Admin →
We have released the Authentication administrator and Privileged authentication administrator roles that can manage the authentication methods of the user. If you are using Azure AD Premium, consider enforcing MFA on the user using Conditional Access. We are continuing to work on other roles that will let you manage other MFA settings.
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21 votes
Jake shared this idea ·
Workaround - Grant to the Helpdesk Authentication Administrator permissions via the Azure AD. Then try to restore MFA via the Azure portal and not O365. https://portal.azure.com/#blade/Microsoft_AAD_IAM/UsersManagementMenuBlade/AllUsers
It is working fine.