AdminAzure Billing Team (Admin, Microsoft Azure)

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  1. 11 votes
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    2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 
  2. 17 votes
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, put your VOIP phone in the about you section. For SMS verification, use your personal number, it's only for verification purposes.

  3. 4 votes
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    2 comments  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, we don't charge you unless you upgrade after the first 30 days. Did you do that? If not, please contact support so we can help: https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

  4. 1 vote
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi there. This shouldn't have happened. Free trials turn off unless you manually upgrade to Pay as you go. Please contact our support so we can help: https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

  5. 1 vote
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    2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 
  6. 1 vote
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 
  7. 1 vote
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, we are always adding more countries for Azure. Hope to be able to support you soon!

  8. 10 votes
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    2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Thanks, we'll take a look at this!

  9. 3 votes
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    1 comment  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, have you had a free trial in the past? Thanks!

  10. 1 vote
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    1 comment  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, phone numbers from other states should be supported. What is the error message you are getting?

  11. 1 vote
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi Hari, did you get this resolved? If not, please contact our support team: https://feedback.azure.com/forums/170030-signup-and-billing/suggestions/33870982-forecast

  12. 5 votes
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Sorry to hear this, please reach out to our support team to resolve your issue. https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

  13. 10 votes
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi,

    Please view the following documentation to pay by invoice: https://docs.microsoft.com/en-us/azure/billing/billing-how-to-pay-by-invoice

    Thanks,
    Tommy (Azure Signup)

  14. 10 votes
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi there,

    Are you or the client planning on paying with a different payment method?

  15. 4 votes
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    started  ·  6 comments  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi Nathan, we require your country code as a prefix for the VATID. Please try attaching your country code to the front of the VATID.

    Thanks,
    Tommy (Azure Signup)

  16. 31 votes
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    14 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    We're aware that there are places we definitely need to improve, and Sign-up is one of them. We're working on it. Do you have more specific feedback to help focus our efforts?

    Thanks,

    -Adam
    Azure sign-up & billing team

  17. 10 votes
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    2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Can you go to https://portal.azure.com open a new support request (help + support -> new support request) with issue type billing.

    Thanks
    Azure Billing

  18. 161 votes
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    65 comments  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Folks in the comments, are you still experiencing errors after looking into the troubleshooting article shared here?

    https://docs.microsoft.com/en-us/azure/billing-troubleshoot-azure-sign-up-issues#progress-bar-hangs-in-identity-verification-by-card-section

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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    You don't need an Azure subscription to create a Support ticket. Just go to https://portal.azure.com/?#blade/Microsoft_Azure_Support/HelpAndSupportBlade

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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi Clark, thanks for reaching out and sorry to hear you're experiencing issues with the verification process. Have you filed a case with Azure support yet? They're our entry point for resolving all Azure-related issues and can escalate to engineering teams, if needed.

    -Nick, Azure Billing Team

  19. 11 votes
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    2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Good idea, we'll review this as an option for future work.

  20. 341 votes
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    57 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Thanks for your feedback, we'll definitely take this into account when we make expansion decisions.

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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hello and thanks for your post. Unfortunately Azure is not officially supported in Maldives at this time. However, Azure is regularly expanding so please check our list of available countries regularly here - https://docs.microsoft.com/en-us/azure/billing-countries-and-currencies.

    -Azure Billing Team

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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Thanks for your feedback. We are evaluating support for Cambodia but do not yet have a date by which we'll be able to support this.

    -Nick, Azure Billing Team

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