AdminAzure Billing Team (Admin, Microsoft Azure)

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  1. 3 votes
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    1 comment  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, have you had a free trial in the past? Thanks!

  2. 1 vote
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    1 comment  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, phone numbers from other states should be supported. What is the error message you are getting?

  3. 1 vote
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi Hari, did you get this resolved? If not, please contact our support team: https://feedback.azure.com/forums/170030-signup-and-billing/suggestions/33870982-forecast

  4. 6 votes
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Sorry to hear this, please reach out to our support team to resolve your issue. https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

  5. 10 votes
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi,

    Please view the following documentation to pay by invoice: https://docs.microsoft.com/en-us/azure/billing/billing-how-to-pay-by-invoice

    Thanks,
    Tommy (Azure Signup)

  6. 10 votes
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi there,

    Are you or the client planning on paying with a different payment method?

  7. 7 votes
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    started  ·  6 comments  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi Nathan, we require your country code as a prefix for the VATID. Please try attaching your country code to the front of the VATID.

    Thanks,
    Tommy (Azure Signup)

  8. 34 votes
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    14 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    We're aware that there are places we definitely need to improve, and Sign-up is one of them. We're working on it. Do you have more specific feedback to help focus our efforts?

    Thanks,

    -Adam
    Azure sign-up & billing team

  9. 10 votes
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    2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Can you go to https://portal.azure.com open a new support request (help + support -> new support request) with issue type billing.

    Thanks
    Azure Billing

  10. 161 votes
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    66 comments  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Folks in the comments, are you still experiencing errors after looking into the troubleshooting article shared here?

    https://docs.microsoft.com/en-us/azure/billing-troubleshoot-azure-sign-up-issues#progress-bar-hangs-in-identity-verification-by-card-section

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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    You don't need an Azure subscription to create a Support ticket. Just go to https://portal.azure.com/?#blade/Microsoft_Azure_Support/HelpAndSupportBlade

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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi Clark, thanks for reaching out and sorry to hear you're experiencing issues with the verification process. Have you filed a case with Azure support yet? They're our entry point for resolving all Azure-related issues and can escalate to engineering teams, if needed.

    -Nick, Azure Billing Team

  11. 14 votes
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    2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Good idea, we'll review this as an option for future work.

  12. 344 votes
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    57 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Thanks for your feedback, we'll definitely take this into account when we make expansion decisions.

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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hello and thanks for your post. Unfortunately Azure is not officially supported in Maldives at this time. However, Azure is regularly expanding so please check our list of available countries regularly here - https://docs.microsoft.com/en-us/azure/billing-countries-and-currencies.

    -Azure Billing Team

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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Thanks for your feedback. We are evaluating support for Cambodia but do not yet have a date by which we'll be able to support this.

    -Nick, Azure Billing Team

  13. 7 votes
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi,

    Are you referring to a credit amount update (like from a Visual studio account or free trial)?

  14. 1 vote
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    You can find Azure compute pricing at https://azure.microsoft.com/en-us/pricing/

  15. 8 votes
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    8 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    We charge the $2 for verification of the card and refund right away

  16. 127 votes
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    5 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Thanks for the post. We are working on improving the experience to transition to CSP.

  17. 1 vote
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    1 comment  ·  (General Feedback) » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Thanks for posting and sorry for any confusion. I've raised this issue internally for discussion and will post updates back on this topic as they become available.

    -Azure Billing Team

  18. 4 votes
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Thanks for your feedback. We'll look into this with our legal team.

    -Nick, Azure Billing Team

  19. 4 votes
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    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Thanks for your post. You can see this information by logging into the Azure Management Portal at http://portal.azure.com and selecting 'subscriptions' from the left navigation bar.

    -Nick, Azure Billing Team

  20. 121 votes
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    46 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Thanks for reaching out. We require a credit card as a form of identity verification. No money will be charged during the free trial period unless explicitly authorized.

    -Nick, Azure Billing Team

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