AdminAzure Billing Team (Admin, Microsoft Azure)

← Customer Feedback for ACE Community Tooling

My feedback

  1. step 3 in Azure free account creation is horrible... it is getting struck till ages. It is the same from the last 2 months

    23 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi are you still having this issue?

  2. imagine

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi. Yes, there are two:

    Azure for students: https://azure.microsoft.com/en-us/offers/ms-azr-0170p/
    Azure for students starter: https://azure.microsoft.com/en-us/offers/ms-azr-0144p/

  3. You are not eligible for an Azure subscription

    842 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    281 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi please file a support ticket here: https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

  4. I don't have a credit card. Unable to subscribe for free account

    11 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, are you a student? https://azure.microsoft.com/en-us/offers/ms-azr-0170p/

  5. All we have are VoIP phones *******!

    17 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, put your VOIP phone in the about you section. For SMS verification, use your personal number, it's only for verification purposes.

  6. Stop saying its free at the beginning then when you get into it and charge 200. Thats fraud!!!!!!!!!

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, we don't charge you unless you upgrade after the first 30 days. Did you do that? If not, please contact support so we can help: https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

  7. unnessary billed for azure free service

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi there. This shouldn't have happened. Free trials turn off unless you manually upgrade to Pay as you go. Please contact our support so we can help: https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

  8. You are not eligible for an Azure subscription.. what is the reason with 2 different account with 2 different card.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, please contact our support team: https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

  9. I DON´T HAVE A CREDIT CARD¡!! WHAT I HAVE TO DO TO GET MY ACCOUNT AZURE

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, are you a student? https://azure.microsoft.com/en-us/free/students/

  10. I want to try Azure but my country is not listed on the list. kindly add all countries. my country is "Malawi"

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, we are always adding more countries for Azure. Hope to be able to support you soon!

  11. Make it a visible information "credit card verification charge $1 "during registration

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Thanks, we'll take a look at this!

  12. credit card valid in setting but not for azure free account

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, have you had a free trial in the past? Thanks!

  13. my mobile phone is from another state, azure will not complete registration

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi, phone numbers from other states should be supported. What is the error message you are getting?

  14. hello, I am unable to sign up for the Azure free trail.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi Hari, did you get this resolved? If not, please contact our support team: https://feedback.azure.com/forums/170030-signup-and-billing/suggestions/33870982-forecast

  15. Do not lie to customers

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Sorry to hear this, please reach out to our support team to resolve your issue. https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

  16. Subscription without Using credit card

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi,

    Please view the following documentation to pay by invoice: https://docs.microsoft.com/en-us/azure/billing/billing-how-to-pay-by-invoice

    Thanks,
    Tommy (Azure Signup)

  17. Azure Signup without creditcard verification

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi there,

    Are you or the client planning on paying with a different payment method?

  18. VAT ID

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    started  ·  5 comments  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Hi Nathan, we require your country code as a prefix for the VATID. Please try attaching your country code to the front of the VATID.

    Thanks,
    Tommy (Azure Signup)

  19. Azure Sucks compared to AWS. It's too hard to sign up to a Subcription.

    25 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    11 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    We're aware that there are places we definitely need to improve, and Sign-up is one of them. We're working on it. Do you have more specific feedback to help focus our efforts?

    Thanks,

    -Adam
    Azure sign-up & billing team

  20. Fix your zip code database

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

    Can you go to https://portal.azure.com open a new support request (help + support -> new support request) with issue type billing.

    Thanks
    Azure Billing

← Previous 1

Feedback and Knowledge Base

(thinking…)
Hosted by UserVoice