AdminAzure Billing Team (Admin, Microsoft Azure)

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  1. 10 votes
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      5 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
      AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

      We apologize for your service being shutdown, please can you send the support ticket ID (you can send me a mail directly at vikdesai@microsoft.com), would like to understand why this happened to help us avoid such situations in the future. We understand the limitation of a single billing account administrator is a severe limitation that we are in investigating how to address.
      Thanks
      --Vikram (Azure Billing Team)

    • 19 votes
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        2 comments  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
        AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

        Hi are you still having this issue?

      • 2 votes
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          1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
          AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

          Hi. Yes, there are two:

          Azure for students: https://azure.microsoft.com/en-us/offers/ms-azr-0170p/
          Azure for students starter: https://azure.microsoft.com/en-us/offers/ms-azr-0144p/

        • 540 votes
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            196 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
          • 8 votes
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              1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
            • 14 votes
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                1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
                AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                Hi, put your VOIP phone in the about you section. For SMS verification, use your personal number, it's only for verification purposes.

              • 2 votes
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                  1 comment  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                  Hi, we don't charge you unless you upgrade after the first 30 days. Did you do that? If not, please contact support so we can help: https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

                • 1 vote
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                    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                    Hi there. This shouldn't have happened. Free trials turn off unless you manually upgrade to Pay as you go. Please contact our support so we can help: https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

                  • 1 vote
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                      2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                          Hi, we are always adding more countries for Azure. Hope to be able to support you soon!

                        • 10 votes
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                            2 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
                            AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                            Thanks, we'll take a look at this!

                          • 3 votes
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                              1 comment  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                              Hi, have you had a free trial in the past? Thanks!

                            • 1 vote
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                                1 comment  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                                Hi, phone numbers from other states should be supported. What is the error message you are getting?

                              • 1 vote
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                                  1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                  AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                                  Hi Hari, did you get this resolved? If not, please contact our support team: https://feedback.azure.com/forums/170030-signup-and-billing/suggestions/33870982-forecast

                                • 5 votes
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                                    1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                                    Sorry to hear this, please reach out to our support team to resolve your issue. https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request

                                  • 7 votes
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                                      1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                      AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                                      Hi,

                                      Please view the following documentation to pay by invoice: https://docs.microsoft.com/en-us/azure/billing/billing-how-to-pay-by-invoice

                                      Thanks,
                                      Tommy (Azure Signup)

                                    • 7 votes
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                                        1 comment  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                        AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                                        Hi there,

                                        Are you or the client planning on paying with a different payment method?

                                      • 1 vote
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                                          started  ·  4 comments  ·  Signup and Billing » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                          AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                                          Hi Nathan, we require your country code as a prefix for the VATID. Please try attaching your country code to the front of the VATID.

                                          Thanks,
                                          Tommy (Azure Signup)

                                        • 17 votes
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                                            10 comments  ·  Signup and Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                            AdminAzure Billing Team (Admin, Microsoft Azure) commented  · 

                                            We're aware that there are places we definitely need to improve, and Sign-up is one of them. We're working on it. Do you have more specific feedback to help focus our efforts?

                                            Thanks,

                                            -Adam
                                            Azure sign-up & billing team

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