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Jakir Hussein

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    13 comments  ·  Azure Active Directory » End user experiences  ·  Flag idea as inappropriate…  ·  Admin →
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    Jakir Hussein commented  · 

    For an Account Locked out issue ticket to be resolved it normally would take 1 minute but very unfortunate to witness that we ended up waiting for more than hour to know how to unlock an account in Azure Active Directory. the alternative work around of resetting the password resulted in many more account lockout happening for the user due to new password not being updated on all the multiple devices.

    Do not know why Microsoft engineering team missed out to have the unlock feature to unlock the account we we could do in Active Directory. Global Admins are literally suffering due to this limitation from Azure Active Directory. An immediate consideration and inclusion of this feature to unlock ad accounts by Global Admins would be appreciated.

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