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Azure Communication Services

Azure Communication Services allows you to build rich communication experiences with the same secure platform used by Microsoft Teams.

If you have ideas or feedback, please feel free to submit or vote on it here.

For other information please see our documentation and support options and if you have a question, please submit it to Microsoft Q&A.



  1. SMS Communication Service to Europe (Netherlands)

    Hi, I noticed that is only possible to send and receive SMS from and to United States. Any chance this expand to European countries like the Netherlands please?
    https://docs.microsoft.com/en-gb/azure/communication-services/concepts/pricing

    21 votes

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  2. Support for ARKit integration with Azure communication Services Video calling in iOS

    Azure communication Video calling can support integration to ARKit so that we can share our camera view with 3D models rendered and there can be 2-way collaborative video session with interactive 3D models.

    5 votes

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  3. 4 votes

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  4. Please offer SMS Communication service to UK Regions (urgently)

    According to https://docs.microsoft.com/en-us/azure/communication-services/concepts/telephony-sms/plan-solution#azure-subscriptions-eligibility this is only available if you have a billing address in the United States.... our billing address is in the United Kingdom... I need this now, it is amazing and I want my organization to start using this in anger....

    4 votes

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  5. ACS Chat SDK ChatClient.listChatThreads should be more powerful

    The method listChatThreads in the ACS Chat SDK (we're using javascript) should deliver more detailed information about the chat-thread.

    The returned object type 'ChatThreadItem' seems to be weak and does not provide many information.

    There is no information about:

    • am I (as requesting user) still participant of this chat thread (or have I been removed?)
      -> Why? Because it seems there is currently no way to find out if the requesting user is still part of a conversation. The only indicator are throwed exceptions when the user tries to load more information about the chat thread. First: this requires another…

    3 votes

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  6. Support public IM services

    Would love to see support for the most common IM services like WhatsApp, Facebook Messenger, Telegram, Blazer, etc...

    3 votes

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  7. Get MediaStream from LocalVideoStream and RemoteVideoStream

    StefanoGermani, is looking to access the raw video stream of an active call.

    "I'm using the JS SDK of Azure Communication Service to create a video conference on a web app.

    I need to merge video streams from the different partecipants, add creative effects and restream the result somewhere else.

    I would like to use video-stream-merger but I cannot find a way to access the low level MediaStream from LocalStreamVideo or RemoteStreamVideo to merge them.

    Is there a way to do it?"

    From: https://github.com/Azure/Communication/issues/249

    3 votes

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  8. Composites for Xamarin Forms and MAUI

    Composites for Xamarin Forms and MAUI

    2 votes

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  9. Roadmap for .net realtime message receiving

    Roadmap for .net realtime message receiving

    2 votes

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  10. How to limit video call duration?

    How to prevent client from doing video calls beyond what my app allows them to do? the skds allow the user to create any call once he receives a token.

    2 votes

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  11. It would be great if there was a calling API for c# dot net applications

    Since MS convinced people to use C# Dot ASP NET as their companies platform, it would be nice if this had an API for it.

    2 votes

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  12. 2 votes

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  13. ACS call recording not working

    Need to know about, does call recoding available from ACS event grid trigger in India?. I have tried but not working

    1 vote

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  14. Broadcast the group calls

    It would be great to have an option to broadcast the group call, so other people could watch the call/conference.

    This could be accomplished in few ways:
    a. Provide a merged stream, so we could stream it to the other channels by ourselves
    b. Provide a functionality right from the Azure. This could be another link which can be used by 3rd users to just watch the call. Or maybe just provide a way to broadcast the calls right into twitch/youtube/mixer.

    1 vote

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  15. Chat with a Teams user outside of a meeting

    Allow an ACS user to join a Teams conversation in chat.

    1 vote

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  16. Add Visual Studio Enterprise Subscription Eligibility for Phone Number

    Currently Visual Studio Enterprise subscriptions are not eligible to provision a phone number. This limits the ability to try out Azure Communication Services SMS/Call features.

    Please consider enabling Visual Studio Subscriptions to provision phone numbers.

    1 vote

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    0 comments  ·  PTSN and SMS  ·  Flag idea as inappropriate…  ·  Admin →
  17. Documentation for Limits, Security, and RoadMaps

    I am studying Azure Communication Services but there are so many questions without answers. here are important ones

    • What are the limits, for example: how many user we can register? how many concurrent video call users can make with TURN or without it. how to configure text chat message retention? how long is the retention limits?

    • How to secure my services, say I created mobile app for video call. and I charge the user enough to make 15 mins call. how can defend against wallet attack when they go make video calls without limits?

    • Roadmaps, for example, when will Xamarin…

    1 vote

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  18. SMS Connection to Bot Service

    Please provide an SMS connection to Bot Service so that it would be possible to have a bot conversation over SMS via ACS. Similar to the Twilio channel already in Bot Service.

    1 vote

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    0 comments  ·  PTSN and SMS  ·  Flag idea as inappropriate…  ·  Admin →
  19. Incorporate new Teams service limits for interactive and "view-only" participants

    The customer we are working with right now has a direct sales app that needs video communications capabilities. Their target is to have sessions with 10,000 viewers and about 10 hosts / co-hosts.

    I saw that Teams recently announced their webinar model which supports "tens of thousands" of participants in "view-only" mode. They also announced that they've increased the limit of full interactive participants from 300 to 1000. Here's a reference to the announcement: https://www.youtube.com/watch?v=Q7ptat6LoVc&t=69s

    It would be very helpful for our customer if ACS could incorporate those new Teams service limits.

    1 vote

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  20. Server Side Audio / Video Recordings

    Is your feature request related to a problem? Please describe.
    For audit purposes recorded audios/videos are necessary for many systems. A server side recorded session can serve the purpose.

    Describe the solution you'd like
    If we can have a support at the API level that can trigger a ongoing session would be nice. The stored session can reside on the Azure. Single session can be recorded for each room.

    Describe alternatives you've considered
    A bot can join and record the sessions on local storage.

    This ideas has been brought from: https://github.com/Azure/Communication/issues/254 as a part of the GitHub Migration of feature…

    1 vote

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