Support should be included for free for "break-fix" issues
I pay several hundred dollars a month for hosting on Azure. I would expect to be able to file a support ticket when, for instance, the hosting interface (Azure Portal) has bugs and doesn't work as advertised. Overall, a great service that has worked extraordinarily well for me...but I believe that "break-fix" issues as they are described in the FAQ should be addressed without additional paid support. I was attempting to bind SSL certificates in the Preview Portal - it just flat out wouldn't work. Luckily, I was able to perform the action in the "old" portal. I realize that the new portal still has the "preview" title but still...I would think that Microsoft would want people to be filing support tickets for items in the portal that are non-functional. Thanks!