Sort the list of templates in an action group in combination with the ITSM Connector
When you add an ITSM Connector action to an action group you have to select a template for an incident workitem. This list of templates is not sorted and there is also not an option to filter. With sometimes hundreds of templates this is an absolute nightmare. Start by sorting the list of templates. Adding an option to filter as well would be a great addition.
5
votes
Ruud van den Hooff
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