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  1. Allow Calculating KPI on periodic basis even though there is no change in base Profile/Interaction

    We have date functions in the KPI that tells the age of the entity . So even if no change in record KPI should be recalculated every day to reflect the right age

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  2. Allowing KPI Calculation on Interaction Lifetime

    For Interaction KPIs , KPI is calculated first time on all interaction records and from next time on delta records from last run. We have scenarios where we need to calculate the KPIs on the lifetime like to calculate the lifetime of opportunity in different stages we need to calculate when the opportunity was modified first and last in that sales stage.

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  3. 1 vote
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