Enable IVR bot through real phone number
Bot Builder has added the capability a while ago to build IVR (voice call) bots using Skype. However, there is currently no feature to connect these bots to a regular phone# through the Skype Number or other facility. They always have to be reached through a Skype client. This is a request to make these bots reachable through a regular phone# (I don't mind if this feature comes at a consumption-based cost, as it would have considerable business value).
Thank you for your feedback and interest in Azure Bot Service. We are continually evaluating the list of the supported channel by Azure Bot Service. Please review https://docs.microsoft.com/en-us/azure/bot-service/bot-service-manage-channels?view=azure-bot-service-4.0
This topic is under review, and we will provide periodic updates.
Much needed feature
Sri P commented
This is a much needed feature, any updates please?
Google has introduced Dialogflow Phone Gateway
Iyyappan Amirthalingam commented
Please let us know when we can have the Bot Phone Channel enabled.
Oscar Garcia commented
Totally agree, this would be a very cool feature