Azure Bot Service

Azure Bot Service enables rapid intelligent bot development powered by the Microsoft Bot Framework, run in a serverless environment on Azure. Build, connect, deploy and manage intelligent bots that interact naturally wherever your users are talking – from your app or website to text/sms to Skype, Slack, Teams, Facebook Messenger, Kik, Office 365 mail and other popular services. Allow your bots to scale based on-demand and you pay only for the resources you consume.

Remember that this site is only for feature suggestions and ideas!

If you have technical questions or need help with the Bot Framework, please try StackOverflow or submit an issue in the Bot Builder SDK repo on GitHub

How can we improve Microsoft Azure Bot Service?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Enable IVR bot through real phone number

    Bot Builder has added the capability a while ago to build IVR (voice call) bots using Skype. However, there is currently no feature to connect these bots to a regular phone# through the Skype Number or other facility. They always have to be reached through a Skype client. This is a request to make these bots reachable through a regular phone# (I don't mind if this feature comes at a consumption-based cost, as it would have considerable business value).

    1 vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Viber channel for bot service

      Viber has fully functional API for Chat. Please apply this in MBF

      8 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Add a Plivo channel

        Twilio is great but I have existing investment in Plivo which also has a first-class API. Please support Plivo as a messaging channel for SMS!

        0 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Please include Amazon Alexa as a channel

          Amazon provides an easy integration with its Alexa service, It can help saving time to Azure bot service developers if it was included as a channel.

          5 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Enable multi-tenant bots

            Bot service is something that more than one of our customers has expressed interest in, but we don't want to have to deploy a new Bot instance for every one of them. Please add multi-tenant capabilities to ABS so we can detect the bot name that received the request and use the same back-end code across multiple endpoints.

            3 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Easy way to deploy MS Teams bot to users?

              Looking for an easy way to deploy MS Teams bot to users.

              Deploying a bot to an organization needs to be easy or users won't utilize it. Since MS Teams will become the new Skype, it make sense that companies will use it for bots. However, the store, links, and chat do not provide a fool proof solution yet.

              In this feature request, there could be a link or one could call the bot by name instead of an app id and it would load the bot to both the Teams client and the Teams web site in unison.

              2 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Integrate with LinkedIn

                Add LinkedIn channel for post and chats

                2 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow WebChat Customization

                  It would be nice to have a way to configure the default WebChat's iFrame without having to rebuilt it from sources (change color, size, enable/disable button...)

                  5 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Twitter Connector

                    Twitter connector to allow bot to post to respond to Twitter DMs.

                    4 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Hide the connection information written in the HTML source of WebChat

                      I want to apply Microsoft Certification to WebChat. However, in the current WebChat, the connection URL is displayed in the HTML source and becomes a security hole.

                      For Example
                      <iframe src='https://webchat.botframework.com/embed/XXXXXXX?s=wmf_sX1x3u4.cwA.ap8.StdHucGCi4wDS_XOnDjNfTEtHn1-1WHc2-GrDjsQATc'></iframe>

                      1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • FAQ Bot for Azure Support

                        I think you need to list all the questions you are asked and develop a Bot FAQ to deploy it on Facebook, Slack, Skype for Business and add it to your Azure Existing Bot on Skype
                        This will allow you to unload endless questions

                        2 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Python SDK (library) for Microsoft Azure Bot Service

                          You have sdk for node.js, c#, but what about python? I know about Direct Line API, but .... seriously?
                          I just want to import microsoft-azure-bot library in python and use methods to send messages, images and so on or create bot in Azure like PaaS.

                          12 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Fix the 500 Bad Gateway errors

                            We often get 500 Bad Gateway errors on the DirectLine client. This often happens on calls to the state API as well. Here are some links:

                            https://github.com/Microsoft/BotBuilder/issues/3922 as well as the previous link: https://github.com/Microsoft/BotBuilder/issues/3787

                            3 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Improve Or Audit Your Azure Text Analytics Entity Data Or Risk Mainstream Media Humiliation

                              I was testing your Azure Text Analytics Entity Preview today and entered a few phrases that came to mind. I'll spare you the embarrassment of posting this elsewhere, but I think it's safe to say that Donald Trump's official and primary title is NOT "President of Puerto Rico"!

                              The Wikipedia souce3 cited doesn't say that either. Not sure how you arrived at that conclusion.

                              Feel free to delete this suggestion once corrected.

                              https://1drv.ms/i/s!AtjCUwNpBdO9gfoaBDJXEG2fy4uXYg

                              3 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 4 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • question and answer

                                  Enable qnamaker.ai to work with imagens and videos that are on Office 365, or even accross the internet.

                                  5 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Chatbot send email

                                    I've digitize a word document form by creating a chatbot on Azure Bot framework. I'm stuck now.

                                    How do I get it to package all the responses from the user into a document and send the document to my email?

                                    5 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Email responses

                                      would like the responses to be packaged into a form and emailed to me

                                      4 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Seamless Integration with Azure Active Directory

                                        Say for example that I create an Azure App Service secured with AAD and then in Teams I access it via a Website tab, I am automatically authenticated as I have already logged into Teams.

                                        Please allow the same to happen for Chat Bots in Teams, Skype for Business, intranet web pages, etc.

                                        5 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • nuget

                                          It would be nice if we can use NuGet with solutions of Azure Bot Service downloaded from portal in the same manner as Azure Functions project.

                                          2 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1
                                          • Don't see your idea?

                                          Azure Bot Service

                                          Feedback and Knowledge Base