Azure Bot Service

Azure Bot Service enables rapid intelligent bot development powered by the Microsoft Bot Framework, run in a serverless environment on Azure. Build, connect, deploy and manage intelligent bots that interact naturally wherever your users are talking – from your app or website to text/sms to Skype, Slack, Teams, Facebook Messenger, Kik, Office 365 mail and other popular services. Allow your bots to scale based on-demand and you pay only for the resources you consume.

Remember that this site is only for feature suggestions and ideas!

If you have technical questions or need help with the Bot Framework, please try StackOverflow or submit an issue in the Bot Builder SDK repo on GitHub

How can we improve Microsoft Azure Bot Service?

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  1. About selecting the bot template by default

    If we create new Web App Bot, 'Basic Bot' template is selected by default.
    'Basic Bot' is template of 'SDK v4 Preview'.

    We are hoping that 'SDK v3' is selected by default as there is concern that it will be unintentionally released on 'SDK v4 Preview'.
    Or, we are hoping that notification is displayed that 'SDK v4 Preview' is selected.

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Skype bots. Make them to read all messages in group chat

      Please remove or at least make adjustable option that will allow bots to read and respond to all messages in group.
      This is not usable now: you need to specify name of bot and even select (!) it from drop down list.

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Add more channels like Alexa and Google home

        Can you Alexa and Google home channel ?

        2 votes
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        • Suggested Actions for MS Teams

          Please implement the sugessted Actions for MS Teams like in WebChat or Skype. They are designed to enhance the user experience and help in conducting conversations.

          9 votes
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          • Discord Channel

            Add discord bots as a channel

            Bot Framework is a great way to easily make bots for many channels, if there was a way I could easily make my existing bot talk as a discord bot that would be great!

            3 votes
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            • Integrate QnA chatbot with Form chat bot service

              I want to make mixture of FAQ and Form chatbot. I created separately FAQ (with qnamaker) bot and Form bot but it is not possible to integrate it in one chatbot. In my chatbot I would like to have some sort of FAQ and form questions. Please, review this option because I think it will be very useful for many of us who are using Azure Bot Service. Also, integrate option to easily set greeting message to our chatbot (you can make an input field where we can either put message or picture with message). I wish to have this…

              2 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                • 1 vote
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                  • UI Enhancemets in WebChat - More Interactive Features

                    I'm working on a bot which is currently deployed through Webchat Channel. While making some enhancements to the UI in the adaptive cards, the Webchat channel currently doesn’t support/render many formats of data (like clickable-like&dislike icons for feedback, emoticons, etc.),some of which, are is possible in other channels like skype and slack. So, it would be great if you can let us know when will such UI enhancements be supported in webchat channel of the bot framework, like it does in Skype and other messenger bots, according to the roadmap of Microsoft Bot Framework

                    1 vote
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                    • Message thrown by bot connector service in case of any exception scenario should be improved "Sorry, my bot code is having issue"

                      Message thrown by bot connector service in case of any exception scenario should be improved. The message now thrown is "Sorry, my bot code is having issue" , can be improved to much better matured message or code

                      2 votes
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                      • Enable IVR bot through real phone number

                        Bot Builder has added the capability a while ago to build IVR (voice call) bots using Skype. However, there is currently no feature to connect these bots to a regular phone# through the Skype Number or other facility. They always have to be reached through a Skype client. This is a request to make these bots reachable through a regular phone# (I don't mind if this feature comes at a consumption-based cost, as it would have considerable business value).

                        2 votes
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Viber channel for bot service

                          Viber has fully functional API for Chat. Please apply this in MBF

                          10 votes
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                            5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add a Plivo channel

                            Twilio is great but I have existing investment in Plivo which also has a first-class API. Please support Plivo as a messaging channel for SMS!

                            0 votes
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                            • Please include Amazon Alexa as a channel

                              Amazon provides an easy integration with its Alexa service, It can help saving time to Azure bot service developers if it was included as a channel.

                              11 votes
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                              • Enable multi-tenant bots

                                Bot service is something that more than one of our customers has expressed interest in, but we don't want to have to deploy a new Bot instance for every one of them. Please add multi-tenant capabilities to ABS so we can detect the bot name that received the request and use the same back-end code across multiple endpoints.

                                7 votes
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                                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  @Graham, I would like to clarify the ask. Are you looking to create a single bot (with the same functionality) that can serve multiple ‘different’ (for lack of better term) companies/ groups? Can you clarify if all groups are on the same channel? Will each group use a different bot name as part of their intents? Please provide additional details for your scenario.

                                • Easy way to deploy MS Teams bot to users?

                                  Looking for an easy way to deploy MS Teams bot to users.

                                  Deploying a bot to an organization needs to be easy or users won't utilize it. Since MS Teams will become the new Skype, it make sense that companies will use it for bots. However, the store, links, and chat do not provide a fool proof solution yet.

                                  In this feature request, there could be a link or one could call the bot by name instead of an app id and it would load the bot to both the Teams client and the Teams web site in unison.

                                  3 votes
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                                  • Integrate with LinkedIn

                                    Add LinkedIn channel for post and chats

                                    3 votes
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                                    • Allow WebChat Customization

                                      It would be nice to have a way to configure the default WebChat's iFrame without having to rebuilt it from sources (change color, size, enable/disable button...)

                                      6 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                        As noted by @poy the WebChat control is open source project.
                                        You can rebuild that with repo below.
                                        github.com/Microsoft/BotFramework-WebChat

                                        With that said, we are reviewing the option to enhance the Web Chat control capabilities to allow developers to customize its looks and feel without forking it.

                                        This topic is under view.

                                      • Twitter Connector

                                        Twitter connector to allow bot to post to respond to Twitter DMs.

                                        7 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Hide the connection information written in the HTML source of WebChat

                                          I want to apply Microsoft Certification to WebChat. However, in the current WebChat, the connection URL is displayed in the HTML source and becomes a security hole.

                                          For Example
                                          <iframe src='https://webchat.botframework.com/embed/XXXXXXX?s=wmf_sX1x3u4.cwA.ap8.StdHucGCi4wDS_XOnDjNfTEtHn1-1WHc2-GrDjsQATc'></iframe>

                                          1 vote
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