Add Zendesk for User Provisioning
It looks like Zendesk SAML now has "role" and "customroleid" available as attributes, which means that Agents AND End-Users can be provisioned automatically via SSO:
Can we add Auto User Provisioning to the Zendesk app, please!
The Azure AD user provisioning connector for Zendesk is now available for all Azure AD customers. This is the first public release, which is classified as a public preview. For documentation on how to get started, see: https://docs.microsoft.com/en-us/azure/active-directory/active-directory-saas-zendesk-provisioning-tutorial
Jon J commented
Auto Provisioning does not seem to work following the documentation provided. Fails on testing the connection.
Any update on this?
Kayne Kreitzer commented
Has this been released? I see the options are available in the Azure Portal, but they don't seem to work while authenticating the connection.
I've only just seen this now. I must have missed any notification that this request was under review.
I have filled out the above survey as requested.
For other users on these forums, this request relates to the Zendesk SSO integration: