Integration of Application Insights with Dynamics 365 CRM Online –, Frontend + Backend
On the client side, we can capture data by integrating AI with JS libraries. AI can log custom metrics like page load time, button click time on the Browser-side. This data is insufficient to monitor full system performance. We want to measure the duration of the entire life cycle of the process. - Frontend + Backend.
The result we want to achieve in on the server-side as follows.
“Capturing and viewing page load times & times after save, delete, update button clicks in D365. Sample objects Contacts, Activities, Opportunities, Leads etc.”
The only method is to transfer trace information to AI via http calls or Web API, which will have a performance impact itself.
As stated in the MS documents “We cannot obtain the data on the server. Because we cannot integrate Application Insights with Dynamics 365 Online on the server-side.” Also we know Dynamics 365 is not supported in AI’s list of platforms and frames. But, “Both are Microsoft's products. It is possible for them to provide this data.”
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