CSP detail billing model
I will really appreciate if you can help us and connect with chain management team. I want to share my feedback on this ticket. Since in all the billing model, i.e. Open, Pay as you go, Enterprise Agreement, customers can see their billing and cost analysis themselves which is not available in CSP billing model. As suggested by your colleague, we have exported the usage from the CSP portal but in the same, it provides details with resources ID which we don’t need.
I am just giving you an example, we are having lots of customers in our CSP. However, there are few customers who always asks for the details billing and we need to convey them by saying it is not available right now and we have escalated the same with Microsoft. Since they are paying monthly charges therefore, they should have rights to see their friendly name resources usage (If I create any Virtual machine in Azure with name of “ABC”) it should be visible in Azure cost analysis, so the customers can see how the charges apply on the resources and what is the costing of the particular resources which is easily can see in other billing model
As I have mentioned above, it is available in all other billing model (excluding CSP) so it may be questioned arise from the customers. Recently, we have just experienced the same and conveyed customer that we will find out workaround to track the usage by the friendly name and we will let you know.
I hope you can understand what the concern is. Hoping for quick resolution for above request.