allow to report bugs, without paying for support
Found a bug in azure, trying to report this though is a nightmare. Seems I have to pay for a support package in order to report an issue with azure itself.
Sorry about the poor experience, can you provide more details on the bug? While this is an area we are working on improving, at present here are the avenues to report a bug:
1.) MSDN Forums : (https://social.msdn.microsoft.com/forums/en-US/home)
We have engineers looking through the appropriate Azure Forums and getting bugs reported and fixed where applicable.
2.) Feedback.azure.com : If a specific forum is available for the service you are reporting a bug on, you can also report it via this portal.
the bug is invoices. email has link to download invoice, but without an invoice ID. invoices%2Fid%2F%2F
Generated redirect ResourceMenuBlade/invoices/id//subscriptions/
This is because the email service finds no invoice, so does not get an invoice ID. and invoices are then generated 3 or 4 days after the email telling you it's available.
seems to just be a checking issue. if no invoice is found, Email should not be sent, until invoice is ready. this will negate all issues with the emails, and looking on azure and getting no results either.
I also sent this info on feedback. Also tried through support. But dont think they know about the redirects and all the number of resources that azure gets as they wanted me to create a har file. and I was somehow supposed to find the offending request from hundreds, even though it is quite clear, the URL is missing an ID, and that is the issue. My network is not suddenly editing URLS in emails and deciding that invoice ID, is a good one to loose.
I tried to explain this to support, but apparently, microsoft won't accept any details, information or anything about an issue without this har file.
So hence a need to actually report a technical issue, to microsoft, directly without support. Like we can on github for the MS stuff thats on there. It's easy, you get a team member, you get someone who understands what a URL is and you dont get a third party company in india blocking access to reporting an issue.