Support should be included for free for "break-fix" issues
I pay several hundred dollars a month for hosting on Azure. I would expect to be able to file a support ticket when, for instance, the hosting interface (Azure Portal) has bugs and doesn't work as advertised. Overall, a great service that has worked extraordinarily well for me...but I believe that "break-fix" issues as they are described in the FAQ should be addressed without additional paid support. I was attempting to bind SSL certificates in the Preview Portal - it just flat out wouldn't work. Luckily, I was able to perform the action in the "old" portal. I realize that the new portal still has the "preview" title but still...I would think that Microsoft would _want_ people to be filing support tickets for items in the portal that are non-functional. Thanks!