Moving countries shouldn't mean creating a new account
I recently moved from Belgium to the Netherlands. I changed banks and therefore credit cards at the same time.
To be able to use my NL credit card I have to close my existing Azure account and create a new one with a different email address just so I can use my NL card. Short sighted. Inefficient. Unfriendly to non-US based customers who never leave the US.
Great carry on! You eve don't need a need a new accounts. You can use the current one.
Patryk Pjanka commented
As an academic, I frequently change the country of residence and the related billing details (especially young researchers on postdoc positions typically move countries every 2 years). Being forced to create a new Microsoft account for Azure every time I move (since the Azure account associated with my main MS account is now irrevocably frozen in the US) is definitely putting me off using the service in the future (despite the fact that I did in fact like working with Azure) and I would not feel comfortable recommending it to my colleagues and collaborators in science.
Milena Bachvarova commented
Agree. On top "customer service" i received by their Indian based team was the worst experience i had so far dealing with service providers - constant delays, long emails without any solutions.
I merely toyed with Azure - not even got further than registration - while I was working as a developer in China. Now I'm back in the UK and actually want to try it properly, and I'm told, "Your Azure account uses RMB, please make a new UK account."
This is the one and only online service I have used that requires you to have a different account in each country. Pure madness.
Same here. I moved from Poland to Canada. I've already changed my e-mail address, but before moving, so now, I should change it again? No way!
With Microsoft 365 (previously: Office 365) subscription it was easier—the Support team moved it to the old account and I created a new one—it's still too much to do, but at least possible and not that hard.
Looks like a joke, what they are thinking? In nowadays ppl doesnt change their countries??? It's the worst experience for someone who wants to start with azure, the first issue is "you need to create a new azure account because you cannot change your country in your profile". I saw some ppl saying that just because of this they will move to AWS, this is a really silly issue, they make a giant difference.
If it creates a problem to log in after switching countries then it is definitely a big problem as people now a days move a lot due to business purposes.
This is a usual procedure if you moved to another country. I know it's kind of a stupid one, but this is it. You have to obey their rules in case you still want an account! Good luck!