Integrate DevTest Labs with ServiceNow to facilitate requesting a lab and lab resources without exposing the Azure Portal to end users. Currently all features are exposed on the Azure Portal instead of only the features available for the lab user. Prefer to not expose the Azure Portal to end users.
Thanks for the feedback Jeff! You mentioned that you’d rather not expose the portal to end users – can you expand on some of the reasons you want this behavior? Also, can you share who your end users are (developers, students, etc)?
Exposing the entire list of capabilities on the portal will ultimately lead to a user clicking on the service and getting "access denied" message leading to user dissatisfaction and support tickets being submitted. We have been told that it is not possible to change the portal so I thought it might be possible to just have ServiceNow expose the approved services. Users would be app developers.