Office 365 Connector Ignores .msg (email file) attachment in incoming Emails
The bug is with the Office 365 connector when triggering on new incoming email.
The issue is when the incoming email contains a .msg file, or Outlook item, as an attachment (read, email has an email as an attachment).
What I am experiencing is that the connector correctly sets "Has Attachment" as True, even when the email object is the only attachment, but the "Attachments" output is empty.
When the .msg is the only attachment the output reads as
While the .msg attachment is directly ignored from the "Attachments" list if more attachments are included in the incoming mail.
If the .msg file type is changed to .txt or other it is passed through the Logic App as usual, so this seems to be a problem with the email item content type in either the connector or the Logic App in general.
Please create a support request if this is still an issue
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Ahmed Zaidi commented
Any Updates to this?
Narender Reddy Satty commented
Here is a sample screenshot for .eml filetype attachment.
Sharma, Uma Shankar commented
Do we have any update or did anyone tried creating a custom connector for this?
Are there any updates on this? Did it start working the msg files??
I have the same problem, any fix. For the connector?
Morten Høybye Frederiksen commented
Currently, the documentation states "Support for certain attachment types (EML, MSG, ICS) is currently limited. These attachments will be skipped when processing emails." - so I guess a support case won't help?