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Provide a REST API for Creating and Managing Cases relating to Azure Support

Are there APIs available for creating a case programatically for any possible technical issues w/ Azure?

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Pradeep Kumar shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Scott Nasello commented  ·   ·  Flag as inappropriate

    We run 300+ integration tests across all of our PaaS implementation and we'd like to be able to raise tickets via API during our testing when it's clearly an item for Microsoft to take a look at.

  • Pradeep Kumar commented  ·   ·  Flag as inappropriate

    Thanks for the update @Ashutosh. I would love to get my team engaged in being an early adopter If you have a set of specs that you will be able to share, please forward those to me.

  • Ashutosh Agrawal commented  ·   ·  Flag as inappropriate

    Folks, we are working on the ARM based support APIs currently. We expect to have the support ticket create API ready in preview by end of Jun'2018. Will keep you guys updated.

  • Pradeep Kumar commented  ·   ·  Flag as inappropriate

    Is there an update onn this idea? We are one of the largest ticket management applications and have built OOTB integration with AWS Support API for 2 way collaboration. Would like to know if there are plans for these APIs soon or if there are some other ways to create/update a case via API for an Azure customer.

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