Close support request
Please add a button to allow one user to close its own open support request.
I agree. Support doesn't even listen when you add a message saying that the ticket can be closed, they try to follow up anyway. It seems Microsoft likes to waste money by having their employees needlessly respond to tickets that can be closed.
+1... Looking forward to this option
Aaron Ash commented
Hey come on, just add one button :)
yeah.. this needs to be an option. Come on MS. really?
This perfectly sums up how disorganized Microsoft is right now. They'll call you every day (at 4:59pm) to ask if they can close the ticket, but not allow you to close your own ticket. Brilliant.
Yes, we need that...
Yes, it would be nice. Trying to do close one I just opened an hour ago.
+1 ... trying to do the same thing December 27, 2017