Better Support Plans for Small Business
The current offering of support plans makes it difficult for small business because it does not scale according to quantity of services. For example we have about 6 critical services that are very important to our operations. If I want a decent level of support for those I would have to pay $300 a month. A larger business that might have 60 critical services would still only pay $300 a month. Obviously the cost of supporting my services would be less.