Make it easier to open a support case for StorSimple hardware
We have a failed disk alert in the Azure Portal on a 6-month old StorSimple 8600. I should be able to click on the alert to log a case, instead of having to go to the new portal to enter my SA subscription information.
Jamie Comms-care commented
Totally agree with this, logged a support call the other day through Premier and the support teams didn't know where the appliance was so dispatched the drive from USA to the UK. Took 3 days which is a total breach of SLA.