Azure Pack

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How can we improve Azure Pack?

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  1. Build a graphical runbook design console for SMA with drag and drop items

    (like Orchestrator) and also provide prebuild powershell workflows as integration packs

    271 votes
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    0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Thanks for the feedback! We will investigate including graphical authoring in SMA.

  2. Runbook as a service

    Allow a tenant to run and author ans schedule runbooks from the Tenant Site.

    158 votes
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    10 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Just to confirm the request, this is around having the complete SMA experience for tenants, correct? Should tenants be allowed to author their own runbooks? Or are you looking to have the admin provide runbook content for the tenants so that they can run and schedule approved runbooks?

  3. SMA Runbook concurrency

    The ability to set concurrency limits for individual runbooks would very useful (like Orchestrator).

    Example use/case: Querying AD for the next free SamAccountName and creating an AD user. If two runbooks which would result in the same SamAccountName being provided are started at the same time one of them will fail. A maximum concurrency of 1 would solve this.

    I've tried solving this with code in various ways, but have found no reliable way.

    41 votes
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    3 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Thanks for the feedback on this. We can investigate adding this functionality.

  4. WAP/SMA - Scheduled Task Frequency - Add Hours and Minutes options

    At present it only seems possible to schedule 'one time' or 'daily' for the frequency for runbooks.

    Proposal : Add options for hours and minutes
    Justifcation : (1) Many of our scripts need to run on a more frequent basis, such as scanning ftp file drop locations for new files and processing them accordingly. The limitation of this at the moment restricts our ability to use these.
    (2) Dependancy on Orchestrator restricts full migration to SMA, adds additional development time and testing.

    Current workaround : Make an Orchestrator runbook with a timer which calls the SMA runbook(s).

    37 votes
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    5 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Just to confirm, you are looking for two additional frequencies: hour and minute. Our team can look into this.

    Yes – you can have a monitor/long running runbook that triggers other runbooks on a timer as a workaround for the moment.

  5. Maintenance Mode for SMA workers

    Allow me to put a worker into 'maintenance mode’
    Drain off all running jobs. If job type is workflow stop at the next checkpoint instead of running until drain time is reached and ‘hard’ stopping
    Update the load balancing algorithm to incorporate a heartbeat idea. If a worker is not online don't put new jobs into its partition of the jobs table

    35 votes
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    0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Thanks for the feedback! Having this functionality would definitely help in the case a worker goes down or needs to be restarted. We will take this into consideration.

  6. 34 votes
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    under review  ·  0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
  7. Versioning and approval of SMA runbooks

    When an SMA runbook is edited there is no inbox possibility to revert to the previous version or select an older version. Combining this with approval will also prevent unwanted changes. This also fits in with RBAC.

    27 votes
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    0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
  8. Improve speed DiscoverAllLocalModules for SMA

    It would be good if DiscoverAllLocalModules would keep hash information about modules so when it goes through the discovery it would not need to process all the modules, that would increase speed exponentially, if the hash of the module has change then the DiscoverAllLocalModules would know that the module has been updated.

    24 votes
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    0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
  9. Trigger SMA scripts to run synchronously (before action)

    Today SMA runbooks can be triggered when an "action" is taken. However there is no (synchronous) way to prevent the action to take place or to "modify" the parameters for the action. Examples where this would be helpful: Runbook that puts VM in maintenance mode for SCOM when tenant does shutdown from portal. Runbook that fetches a new computer name from custom database an injects into create VM action. Today these actions need to be done "after the fact" as a cleanup task (e.g. rename the server)

    16 votes
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    0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Thanks for the feedback! This is something that we have thought about and need to do some further investigating to figure out how it can be done.

  10. Allow customers to create Runbook (Hosters)

    Allow customers create their own Runbook in WAP

    10 votes
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    1 comment  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow hierarchical structure of folders for holding runbooks

    Make it possible to create folders and nested folders within the automation section of the admin portal. Allow runbooks to be created and moved to folders that the admin has created.

    e.g. a 'samples' folder for all the pre-installed sample runbooks...... ;-)

    7 votes
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    0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Thanks for the feedback. We will look into this. In the meantime, you can use tags to help organize your runbooks.

  12. Add JSON as SMA asset variable

    Could it be possible to add JSON as possible asset for SMA variables. At the moment we can use string on single line which is limited to 512 characters.

    In my case I have large configuration definition which I want to parse, took some parameters and make modifications.

    6 votes
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    0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Thanks for the feedback! We can look into adding json variable support (may be a generic object variable). How many characters are you looking to support in your json variable?

    Also, you can use the Set-AutomationVariable activity from within your runbook to create variables larger than 512 characters. The database actually doesn’t limit this, but the API does. Using the “set” activity in the runbook gets around this limit.

  13. Runbook publish order should be independent of parent/child order

    In a situation where there's a parent and child runbook, and the parent runbook is uploaded first using Either the WAP gui or PowerShell (Import-SmaRunbook/Publish-SmaRunbook), the parent runbook is unable to "see" the child runbook even after the child runbooks is uploaded/published.

    The required workaround is to republish the parent runbook, which performs some kind of "rescanning" of the available runbooks. In complex environments with lots of runbooks depending on others, this can be very time-consuming to do.

    6 votes
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    under review  ·  0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
  14. CSV support in SMA

    SMA runbooks need proper support for versioning (git or similar) so that they can be properly handled as source code.

    5 votes
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    under review  ·  0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
  15. Index JobStreams Table

    Out of the box the JobStreams table does not have an index for JobID and TenantID. The result is that Get-SMAJobOutput and the web portal can get quite easily bogged down. Even with job history set to the standard 30 days and process/debug logging off, this table can get quite large on a busy environment. Simply indexing this table drastically improves the overall performance of SMA. I had a few runbooks with process monitoring turned on and the table reached over 17 million rows (at which point I couldn't get any output from SMA)

    In my environment, I created the…

    3 votes
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    0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Intergration with Orchestrator

    Have direct access to Orchestrator runbooks from WAP SMA

    3 votes
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    0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add tagging for variables/credentials and connection for central management in multi-tier SMA environment

    This is a scenario that came up recently thinking about multi-tier SMA environments. Where one have different AD's isolated from each other, but wanting a central master SMA orchestrator.

    As for Runbooks where one can use tags as a means to target and distribute the code to different SMA installations downstream. This would also be nice to have for assets types, as this would allow a similar distribution scenario. Enabling having a (HA) central SMA installation where all assets are maintained.

    Even better would be a scenario where one could figure out how to allow for assets with the same…

    1 vote
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    1 comment  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Thanks for this suggestion!

    Would creating accounts that can group runbooks and assets solve this? If you look at Azure Automation, we allow users to create accounts which should enable what you are talking about.

  18. GUI : Wap Admin Portal Settings

    Add options for

    Fonts : Adjustable size for logged in user
    Reason : they're awfully large by default

    Quoting : Enable or disable automatic double quotes that are put in when you type just one "
    Reason : this can be somewhat annoying

    Job History : Purge options to immediately clear all runbooks of logs
    Reason : No option to do an immediate purge at the moment

    Edit Runbook Prompt : Enable/Disable options for the 'do you want to edit this runbook' prompt
    Reason : I always want to, why would i click on it otherwise

    Parameters : Options for…

    1 vote
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    1 comment  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Thanks for the feedback!
    For fonts – is this for the runbook authoring or through the experience in general?
    Also, the notifications bar is more for WAP in general as this is a general pattern.
    The SMA team can take a look at everything else.

    Also, you can currently use the dropdown to select different job statuses on both the runbooks list and the Runbook >Jobs list views.

  19. Minimizing script regions in the SMA authoring pane

    This would be a pretty nice QOL change. For instance, some runbooks end up having a lot of parameters, which makes it kind of painful to author and maintain them in the authoring pane without the ability to collapse regions.

    1 vote
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    0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Thanks for the feedback! We can investigate working with the Monaco control to see if we can get this feature in.

  20. Speed up search

    When searching for SMA entities, the search intellisense thingy kicks of after typing the first letter, which bogs it down so much is practically useless. Would be much better to wait until, say, 3 letters are typed before doing filtering.

    1 vote
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    0 comments  ·  Service Management Automation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Beth Cooper responded

    Hi Trond,

    Thanks – this is something our team is aware of and has been on our backlogs.

    Thanks,
    Beth

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