How can we improve Azure API Management?

Add missing Issues features

The Issues section of API Management seems really lacking. To just name a few of the current shortcomings:

- Inability to edit/delete a comment (I hope no one every makes typos)
- Inability to delete a resolved issue.
- Inability to search issues.
- Inability to tag issues.
- Inability to control the view of issues (order by date, status, etc)

The API Management has many great features, but unfortunately Issues isn't one of them, and is an important part of our API management strategy

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Bobby Earl shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

7 comments

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  • Bill McCrary commented  ·   ·  Flag as inappropriate

    It looks like we can delete issues from the publisher portal - but still no concept of "private", we need to have issues marked private by default.

  • Bill McCrary commented  ·   ·  Flag as inappropriate

    +3 - at a minimum, give us options to sort-by-api. There is an API selection option in the main "New Issues" view, but when I try to see the list, that bit is missing. There also needs to be some moderation or way to remove abusive comments. Right now there is really no way to lock this down...

  • Pablo Coberly commented  ·   ·  Flag as inappropriate

    I think I'd almost prefer a specialist system like UserVoice or feedback.azure.com to manage & record issues.

  • Boris commented  ·   ·  Flag as inappropriate

    Reporting an issue through the Developer portal is a nice feature for the customer, but we need a way to integrate these issues into our ticketing system (REST call to get the tickets, send event to a backend api).

    If this is not possible, can we disabled the ticketing functionality?

  • Jason Haffey commented  ·   ·  Flag as inappropriate

    I would like to add that an issue should be able to be marked as 'Private'. If a customer needs to submit an issue and provide information/data that should not seen publically, they should have the option to mark it as 'private'. Only the Admins and the creator of the issue should be able to see it.

  • billj commented  ·   ·  Flag as inappropriate

    I agree. API Management lacks all of the above. If an abusive comment is entered, even an Admin can't remove it.

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