I was stuck at the step "The Identity Verification By Credit Card".
I see the progress bar moving left and right, but it stays that way forever.
When will this be fixed?161 votes
We’re aware of this issue and it’s caused by third-party cookies settings. Please allow third-party cookies in your browser then try again. More information here https://docs.microsoft.com/en-us/azure/billing-troubleshoot-azure-sign-up-issues#progress-bar-hangs-in-identity-verification-by-card-section
In the meantime we’re looking into adding better in-UI help and other improvements, stay tuned!
I am a start-up and have only a VoIP phone, because this isn't allowed I can't try Azure; really? The credit card isn't enough, or is it more about assuring one has money?
Ahh, the "Greed Evil" concept again, **** am I tired of it!78 votes
We’re looking into this. Thanks.
I was stuck on the part of [Identity verification by phone]. My phone number is a valid number. I don't know why it presented the below message. I am come from Hong Kong. And I am using the phone number start with 5xxx xxxx.
"There's a problem with the phone number you provided. Please try again with a valid phone number."27 votes
Apologies for the inconvenience and the delay in responding. Our Support team will be happy to investigate and help you with signup, if you’d like. To create a support ticket, go to https://portal.azure.com/?#blade/Microsoft_Azure_Support/HelpAndSupportBlade
Please make Marketplace products compatible with Invoice option.
When we enable Invoice option and if we purchase any Marketplace products, the Invoice option gets disabled and the support tell to delete the Marketplace products to get Invoice option enabled again.
But the thing is, we cannot afford to delete some of the Marketplace products as it will directly affects our business.
Please, requesting you to have an option so Marketplace products won't affect Invoice option.
Thanks for the feedback. We’re looking into the feasibility of enabling this option for Marketplace items.
When I try to sign up all I get is "We can't authorize the payment method. Please make sure the information is correct, or use another payment method. If you continue to get this message, please contact your financial institution." Please fix this.7 votes
Were you able to get in touch with your financial institution?
When I press Tab, the expected behavior would be to go to the next box, but it goes to a random one on the page. This seems like it would be an easy fix. Please resolve!6 votes
Thanks Brandon for the feedback! We will log this bug with the Dev Team.
Azure Commercial Team
New Subscription -> Pay-As-You-Go -> Payment Information -> Change payment method
The page shows some old credit card, which I want to change, but the progress bar just seems to be never ending.3 votes
The consumed quantity column total in the usage csv file in the upper section which includes the rate is different than the same column in the detail table below it1 vote
Apologize for the issue you are facing. We are investigating the issue of discrepancy
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