Signup and Billing

How can we improve Azure Signup and Billing?

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  1. Identity verification by credit card section hangs with the progress bar

    I was stuck at the step "The Identity Verification By Credit Card".
    I see the progress bar moving left and right, but it stays that way forever.
    When will this be fixed?

    158 votes
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    65 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  2. I have no phone other then VoIP; you don't allow this why?

    I am a start-up and have only a VoIP phone, because this isn't allowed I can't try Azure; really? The credit card isn't enough, or is it more about assuring one has money?
    Ahh, the "Greed Evil" concept again, **** am I tired of it!

    58 votes
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    23 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  3. Identity verification by phone

    I was stuck on the part of [Identity verification by phone]. My phone number is a valid number. I don't know why it presented the below message. I am come from Hong Kong. And I am using the phone number start with 5xxx xxxx.

    "There's a problem with the phone number you provided. Please try again with a valid phone number."

    26 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  4. Invoice option for Marketplace

    Hello Team,

    Please make Marketplace products compatible with Invoice option.

    When we enable Invoice option and if we purchase any Marketplace products, the Invoice option gets disabled and the support tell to delete the Marketplace products to get Invoice option enabled again.

    But the thing is, we cannot afford to delete some of the Marketplace products as it will directly affects our business.

    Please, requesting you to have an option so Marketplace products won't affect Invoice option.

    Thanks.

    17 votes
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    2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make it accept my credit card

    When I try to sign up all I get is "We can't authorize the payment method. Please make sure the information is correct, or use another payment method. If you continue to get this message, please contact your financial institution." Please fix this.

    7 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Tab Indexes are broken on the Free Sign-up Billing Page.

    When I press Tab, the expected behavior would be to go to the next box, but it goes to a random one on the page. This seems like it would be an easy fix. Please resolve!

    6 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  7. 4 votes
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    under review  ·  0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Cannot change payment method for new subscription

    Where:

    account.windowsazure.com

    Trail:

    New Subscription -> Pay-As-You-Go -> Payment Information -> Change payment method

    The page shows some old credit card, which I want to change, but the progress bar just seems to be never ending.

    3 votes
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    under review  ·  1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Consumed Qunatity has discrepancy in usage file

    The consumed quantity column total in the usage csv file in the upper section which includes the rate is different than the same column in the detail table below it

    1 vote
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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