Signup and Billing

How can we improve Azure Signup and Billing?

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  1. Identity verification by credit card section hangs with the progress bar

    I was stuck at the step "The Identity Verification By Credit Card".
    I see the progress bar moving left and right, but it stays that way forever.
    When will this be fixed?

    158 votes
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    65 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  2. I have no phone other then VoIP; you don't allow this why?

    I am a start-up and have only a VoIP phone, because this isn't allowed I can't try Azure; really? The credit card isn't enough, or is it more about assuring one has money?
    Ahh, the "Greed Evil" concept again, **** am I tired of it!

    58 votes
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    23 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  3. Recognize valid zip codes

    Your signup page does not recognize valid zip codes and will does not an account to be created with what it incorrectly describes as an invalid zip code.

    Also, if my zip code is the invalid piece of data on the form, why do the credit card number and CVV fields get blanked out while the "invalid" zip code is left in place? Only the information deemed invalid should be removed from the form.

    39 votes
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    8 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  4. Get Offer ID programmatically through PowerShell / Azure CLI

    It's not possible to get a subscriptions offer id through API today. It's needed to programmatically be able to use the rate card api since you need the offer id.

    28 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Identity verification by phone

    I was stuck on the part of [Identity verification by phone]. My phone number is a valid number. I don't know why it presented the below message. I am come from Hong Kong. And I am using the phone number start with 5xxx xxxx.

    "There's a problem with the phone number you provided. Please try again with a valid phone number."

    26 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  6. 23 votes
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    2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  7. Invoice option for Marketplace

    Hello Team,

    Please make Marketplace products compatible with Invoice option.

    When we enable Invoice option and if we purchase any Marketplace products, the Invoice option gets disabled and the support tell to delete the Marketplace products to get Invoice option enabled again.

    But the thing is, we cannot afford to delete some of the Marketplace products as it will directly affects our business.

    Please, requesting you to have an option so Marketplace products won't affect Invoice option.

    Thanks.

    17 votes
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    2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  8. I have a great idea "Make sign up actually work".

    Just hangs at "loading at Identity verification by card" step, event before I enter any credentials

    15 votes
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    3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Microsoft Cloud Germany - Links in email notifications

    All links to Azure portals in the email notifications I receive for my Microsoft Cloud Germany account are still referring to global Azure Portals, which means that following those links will always result in an error message. This included emails after signup, billing and invoice notifications.

    15 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow Guam for billing address and Azure location fields

    When selecting Guam from the list of states, we get an "invalid state" error message. This prevents us from adding a credit card with a Guam billing address, and it also prevents us from setting our account location address correctly.

    Please note that Guam is a Territory of the United States and we have the US postal system and US area codes here.

    14 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Identity verification by card

    I am opening new Azure account, page is stuck at "Identity verification by card" it shows progress bar without even asking my card info now even I open new browser its still stuck there. (tried ie and chrome and same issue)

    14 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow multiple users to be able to add credit for Azure in Open subscription

    Only Account Administrator is currently allowed to Add Credit to Azure in Open subscription. It is extremely limiting and risky to have such low bus-factor.

    13 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  13. Worst sign in experience

    I completed the form about me 10 times and after inserting my number on the second step I was redirected every time to the first step

    12 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Not able to complete my sign up process

    I am not able to complete my sign up process because sign up page got stuck while giving the option to fill credit card information.

    11 votes
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    5 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  15. Identity verification and billing does not complete and signs me out

    I tried adding subscriptions, it signs me out when identity verification with card step. No way to proceed. I am using a IE browser and have enable third party cookies

    10 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  16. Identity verification by credit card fails and charge me 1usd every time I try to verify

    I have masterCard for Internet use and can't be used to recive money from internet only for paying.
    During Identity verification by credit card microsoft charged me twice by 1usd and still got error message with error code:
    30224-GOBvbwAAAAAAAAAA-a8c3b25a-35c8-4107-a40c-85bf1762d9fc
    What u charged me??

    10 votes
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    5 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  17. Unable to register for an azure account because your system does not know how to deal with APO AE addresses for deployed military....

    Error: 60012-Iwf6WQAAAAAAAAAA-5a10bce3-2ab3-4f01-aa8d-e52d46bf197f

    Unable to register for an Azure account because the system does not know what to do with an APO AE address and says my state of AE is invalid, this makes it impossible for military at APO AE addresses impossible to sign up.

    10 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cannot subscribe Azure service

    Hello,

    I am trying to get a subscription "Pay-As-You-Go" for Azure SQL and apps service and cannot as it says: Your login session has expired. Click here to log back in.
    And it happens within 4-6 sec after click on the "Pay-As-You-Go" option here https://account.azure.com/signup?showCatalog=True

    10 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  19. debit cards are accepted for sigup and even money is debited

    I was charged even though i gave my debit card.
    Please check and reject as soon as a customer gives debit card

    9 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  20. Can not activate my benefit

    I have a Visual Studio Enterprise (FTE) subscription. But when I try to benefit Azure, I get "You are not eligible for this offer".

    9 votes
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    4 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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