Allow me to change countries on my subscription.
Thanks for the post , votes, and comments. We are aware of this limitation and are targeting sometime next year to improve this experience. In the meantime you can sign up for a new account in your desired country and transfer your assets to the new account via Support.
-Azure Billing Team
Ernesto Chaves commented
Support wont do it, I have been with them for hours and they keep sending me useless links so I try to do something that obviously doesnt work. Also, since my account domain was assigned to a bizspark program, I am not sure if this will work at all.
It's been 2 years. This is ridiculous.
Just put a valid address in the other country. I had to sign up with a Spanish card but Azure thought we were in the UK, So I just used the Spanish card and put a UK address.
Same problem here.
I had a previous subscription, which I canceled. Now it sits there as disabled and locks me to the US location.
Registration does not let me to open a new "pay as you go" Azure subscription, since I cannot present a valid US address for my credit card.
Since Azure subscription is required to buy MSDN subscription I cannot do that either.
They don't let me to pay because of this bug.
What to say??
Helen Dargie commented
I set up my account in UK but because my team are in Romania it has defaulted and now I am paying 19% more than I should each month because of this ridiculous setting.
To correct I have to MIGRATE all of my infrastructure for my entire business with an 'unknown' downtime for my customers.
This is absolutely crazy for a global business!
Guys please change this config , this is absurd :)
I moved to another country and now cant use my account ...that needs to be changed I don't want to setup another account every time I moved to another place ....
Petros Z commented
God... how ridiculous this is. People move, companies change. The Microsoft team should be ashamed for this.
Why can't I pay with any credit card I want? If I end up having to create a new account, I might as well create a new account to a new cloud company.
I tried to start a new trial:
1. Properly selected my country and everything.
2. Went to verify via mobile
3. Page timed out
4. Retried, had to retype the user info, forgot update the country
5. Now locked into US
I haven't had any subscriptions, yet, so there shouldn't be any problem reverting or changing the country at this point. At least allow this mistake to be corrected.
I logged in today and I was able to give US phone number. But I dont think I will be able to give my US's Address for credit card verification. Because states is a dropdown which depends upon the country selected.
I work in US and currently am in India. The browser detected India as country and I proceeded with phone verification. It worked fine, but there was some problem during credit card verification. So I decided to use my US credit card but I cannot use it without changing my country. But your sign up site does not allow me to go back and change my country. As soon as I login, it simply asks me to do credit card verification, which is what I want to change.
Kindly allow a feature to make edits if phone verification is done. I have a US phone number as well, and I can do phone verification there as well.
I cannot sign up properly to Azure Services. I allways get redirected to a site which only accepts residents with proper US address. I encountered that Problem in December 2016.
i somehow manage to be able to use AzureML. But seriously the user account handling is far behind AzureML Usability.
Haha, yup. I'm locked into a US region and it won't accept my canadian credit credit card. I actually WANT TO PAY YOU GUYS but instead it looks like my servers will get unplugged because I can't confirm my credit card.
Same Canadian with US region selected, Azure support did nothing for me. They just let me sign up a new account. Who needs to contact you guys if leaving all the data in my current account behind and signing up a new one is acceptable?!
JAVIER BERTRAN commented
This i definitely a nuisance, does Microsoft not have expat employees around the World? You can't expect that a person will use a credit card from the country were he is currently located.
Bryan Cassady commented
When someone signs up in Azure with a foreign address, don't ask for a state in the US
[Deleted User] commented
Please let me change my country (and currency) too ...
Jakub Kaláb commented
I accidentally left the country select on the default option, which is US, in the first step of the registration, but now in the 3rd step it only allows me to enter US address for credit card and I can't go back even if I return to azure and start the registration process anew.
Paul Smullen commented
Does some time next year mean some time in 2017? So 18 months to allow us change country. JOKE - without the laughter. I just spent my morning managin an issue around this. I already tried with Microsoft to transfer assets as you suggest. 2 weeks of wasted time. You need to prioritise this.
We were choosing between AWS and Azure, and decided to use Azure for its supposed "user-friendliness". But it registered the wrong country at signup and after two weeks we are still unable to register a credit card due to the impossibility of selecting the right country in the billing address. I guess this is MS's way to tell us to go AWS...
As suspected, I have successfully done subscription transfers between account´s with different countries/billing currency’s.
However the subscription just change currency to the target account. If it worked it would only be applicable in a scenario where you start from scratch. In a large enterprise with a little Azure history, No.
I do have more detailed information if anyone at the Azure billing team would like to see it.
I can't believe how much of a nightmare this is, something as simple as changing a region, I have o idea why is this a hard thing to do, but it is, it's annoying and infuriating and it shouldn't be an issue, specially when every other service provides this in the easiest way possible,