Recognize valid zip codes
Your signup page does not recognize valid zip codes and will does not an account to be created with what it incorrectly describes as an invalid zip code.
Also, if my zip code is the invalid piece of data on the form, why do the credit card number and CVV fields get blanked out while the "invalid" zip code is left in place? Only the information deemed invalid should be removed from the form.
Jeff Gilbert commented
I am having a similar issue. Can't update my account or credit card. Ashburn, VA 20147
common sense commented
can't even full integrate with API(s) because same issue....really i don't understand just take the postal code....everything is online anyway....are u really going to snail mail your customers ??????
Won't accept 37122 for Mt. Juliet, TN
Darren Anderson commented
Won't accept Arlington, VA zipcode of 22302
Here is the Error Code
Doesn't recognize Hungary postcode either. Weird of a global company.
Anoop Rajagopal commented
Same issue, Not taking 07093 as a valid Zip code for West NewYork, New Jersey
Zico Deng commented
Same here. It did not allow me to sign up even though I input valid zip code. This is the first system I ever encountered in my life that makes sign-up so hard, and it is created by the biggest tech company in the world