Identity verification by phone
I was stuck on the part of [Identity verification by phone]. My phone number is a valid number. I don't know why it presented the below message. I am come from Hong Kong. And I am using the phone number start with 5xxx xxxx.
"There's a problem with the phone number you provided. Please try again with a valid phone number."
Chun Hon (fire)
shared this idea
Apologies for the inconvenience and the delay in responding. Our Support team will be happy to investigate and help you with signup, if you’d like. To create a support ticket, go to https://portal.azure.com/?#blade/Microsoft_Azure_Support/HelpAndSupportBlade
1 comment
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Anonymous
commented
It seems that your verification logic for phone is broken in some way.
My norwegian number starts with 47. In addition I live in Norway, which has extension +47. My hunch is that because the numbers starts with 47, the two first numbers are stripped (to capture people adding 47). This results in a phone number of only 6 characters which is not allowed.
This is the third time I report his problem to Microsoft. You are very slow on the uptake.