free trial, took money from the credit card nonesense
I was trying to use the free trial for azure. it charged 40 USDthat I created MySQL database. is that mean a free trial
there is no sign in the azure site that, some products are free to try some of them with money charge
Ahmet Burak Turgut
shared this idea
Apologize for the unexpected charge. We are working on making it very clear when you will be charged for a service. (especially for non-Microsoft offerings such as MySQL DB, that are allowed to be created through Azure Marketplace) Please open a support ticket to resolve the unexpected charge.
43 comments
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Anonymous
commented
Also saw more than $300 in my account for the free trail in the first 30 days but haven't received the bill. Not sure whether Azure will really charge that from my credit card?
One question regarding this: if I plan to upgrade my subscription to "pay-as-you-go", will I still need to pay this free trail bill?
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Anonymous
commented
I received a large bill from Microsoft for the month of June, 2020 where I have been charged $1,096.40 . As I did more cost analysis from the Azure portal I found I have been charged for azure databricks trial.
I followed microsoft documentation to learn about databricks as in this section: "Create an Azure Databricks workspace and cluster" from this page: "https://docs.microsoft.com/en-us/learn/modules/describe-azure-databricks/3-create-workspace-cluster" . As mentioned in this documentation I took microsoft azure databricks free trial subscription for 14 days as stated in the above page : "Pricing Tier: Trial (Premium - 14 days Free DBUs). You must select this option when creating your workspace or you will be charged. The workspace will suspend automatically after 14 days. When the trial is over you can convert the workspace to Premium but then you will be charged for your usage."
Following this instruction I created the databricks workspace on June 6 and the trial ended on June 20. I confirmed from cost and event analysis that databricks resources were created on June 6 and got all deleted by June 20. It also shows the peak databricks cost was accrued between June 12 and June 20 which was still within the trial period.
I followed every instruction from the aforementioned Microsoft documentation to the letter. Hence did not expect to be charged for the databricks usage within the trial period. I feel the credits for the databricks trial period was not applied to my bill for the month of June.
I would request you to sort this out and not charge my credit card. -
Anonymous
commented
I cancelled my subscription in September 2019, still getting billed i tried to cancel again last month and again im am getting billed, i cant delete or change my credit card, this is total **** and no one to contact about this I suggest to use AMAZON cheaper and if cancel done straight away USE AZURE AT YOU OWN RISK
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Anonymous
commented
this is absolute bull pucky. sm issue here... but I open a ticket with microsoft as I canceled subscriptions a month ago yet still getting billed. they jack around for a day - 2hrs of my time and tell me they can't help and that I should open a ticket with azure. jack around with 4 pages to open a ticket with azure and after all that "you don't have permissions to open a support ticket". so lemme guess... I have to pay for support to open a ticket to get you to stop billing me???
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Mandeep
commented
I also got a bill for $140. It is a free account. is there way to stop this payment? I cancelled the plan but got message, your account will be closed on 9th July. are they going to charge again same for next two months?
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Anonymous
commented
I upgraded the account to Developer support and I thought it will only charge when I will use the services. To my surprise they charged for support which was never stated anywhere while I changed the plan. I think this requires some messages to be printed on the portal.
Would it be possible to return the money ? I have cancelled the plan though! -
Anonymous
commented
I upgraded the account to Developer support and I thought it will only charge when I will use the services. To my surprise they charged for support which was never stated anywhere while I changed the plan. I think this requires some messages to be printed on the portal.
Would it be possible to return the money ? I have cancelled the plan though! -
Marty
commented
I have signed up for a free 12 months trial to play around and see what AZURE is. Then I have received emails confirming that my subscription and data will be deleted. Now after 2 months my credit card has been charged with $1500 and a further $1800 pending. I have not signed up for any chargeable services or I have been informed about the charges. I felt save as this is Microsoft but this experience feels more like a big SCAM with the FREE Azure 12 months Trial. I don't even know how to pay the $1500! I really hope that this can be resolved.
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Zwd Omar
commented
you took 1$ from my bank account while I'm using free account services !!
Can you explian this pls -
Anonymous
commented
I cancelled my subscription but Azure still appears on my bank account!
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Anonymous
commented
The credit card may be charged a 1$ fee as a verification hold. This will be returned to your account within 3-5 days.
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Phani Kumar
commented
I had charged 71 RS for free trail of Microsoft Azure account
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ram
commented
why MS charge Rs 71 which it's creating free trial account? initially they said no charge and credit card details will be only for identity verification?...why this?
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rishija
commented
charged 71 rupees for free trial
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Neeraj
commented
I charged for 71/- Rs and Microsoft says its free account. What a joke!
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Dhaval Parmar
commented
Hi, Today I have signed up from my test account id and it ask for 1$ charge.
As per website of azure: it says get a free trial account - so it should mean it is free trial then why Microsoft charges 1$ for the trial account of azure?
After seen this charges page, I have declined the transaction.
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Mallik
commented
i am also charged for 71 indian ruppies, is that amount will be refunded
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Ennis
commented
Hi why are you charging my account when you say it's FREE? Please revert the transaction.
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Ganesh
commented
Im activitating free trail for azure but it was charged 2261.81 INR from my credit card without getting otp or information. Please open a support ticket to resolve the unexpected charge.
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Joe Jonggo
commented
Yup i was charged myr5 for supposedly a 'free' trial. Any chance for me seeing my money again?