Signup and Billing

How can we improve Azure Signup and Billing?

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  1. i can not able to add new subscription

    I am in Somalia i can not able to add new subscription becouse my country isn't list of countries specially when Identity verification by phone,
    so what do i do?????????

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. What can I do with DreamSpark without "upgrading"?

    I cannot create VMs, I get prompted to "Upgrade".

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow us to view privacy policy. Its bad form, it violates privacy principles.

    Stop asking for personal information PRIOR to allowing us to view privacy policy. Its bad form, it violates privacy principles. Are you storing credit card information or is it simply for identification as it says. I suspect the former, which means you are not being truthful during data collection. Of course, I am unable to click on and view the privacy practives link until after I provide credit card information. That's just dumb.

    Also, enabling privacy enhancing technology just as privacy badger means your site is broken and can't detect it. Simply spins and spins.

    I really keep trying to…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback. We do include the privacy statement under the Agreement section, and you can view it at any time by expanding that section.

    That said, we’ll look into making this more obvious.

    -Ruchi
    Azure billing team

  4. Clear warnings before being charged

    Today I decided to see what Azure is all about.

    I sign in with my Microsoft account and give a credit card number for verification purposes to start my free trial.

    I am just trying to familiarize myself with the interface and play around with it ... so I start a web app (a WordPress website) and it goes ahead and provisions me a new site (in East Asia) mind you. I had no options to pick my server location and no options to apply my free trial.

    So my website gets done provisioning, and I get an email notification.…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. For Azure account, also accept "SKRILL" Mastercard

    For Azure account, also accept "SKRILL" Mastercard
    https://www.skrill.com/en/

    its a world wide used Card so very safe and handy....

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make it easier/more intuitive to delete a free trial.

    I don't appreciate you forcing me to look at a disabled free trial, instead of allowing me to delete it. Your efforts to induce me to convert it to a paid account are obvious and irritating. Just delete it, or allow the user to delete it.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please stop sending billing messages. Please cancel my expired, disabled free trial account.

    Please stop sending billing messages. Please cancel my expired, disabled free trial account.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Need to be able to track spend better than we can at the moment.

    We cannot track spend on the portal in real time. Have to use power BI which is an issue.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Use credit card that is used by another account in Office 365

    We have a corporate credit card that we use for Azure and Office 365. We have different admins for the two services, but the card is the same. Azure doesn't let me add the credit card number because it's already used by another (Microsoft) user. That's a very annoying restriction that I don't understand how it can be a security restriction (which I'm told).

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for how long it has taken us to respond. The Azure Billing team was reorganized recently. The new team is focused on understanding and fixing current issues, and engaging with the community.

    Thanks for your feedback. To enable what you suggest we’d need to have a user authorize specific other users to use their credit card. We;ll look into the feasibility of building this feature.

  12. just make it work properly

    when you log into the portal and can't see your bill despite a termination warning and paying it a couple of days ago - the contact support team feature doesn't work.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. i have very security code that microsoft sent me is it SERVICEABLE???

    I DO NOT KNOW WHAT CAN I DO MY LAPTOP IS OPEN FOR MICROSOFT THAT ACCESS ANY PROGRAM.IN FEEDBACK HUB.
    BY and Happy and Merrychristmas

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. When Microsoft send me email about for example billing, please include the admin account or domain in every email.

    Senario:
    I get email notifications from Azure without the admin account (like they do in Office 365 (admin@site.onmicrosoft.com). I have now 14 different Azure instances that I mange and it is impossible to know which instance its about.

    Solution: Add information like Office 365 to every email you send:

    Organization: Metier as
    Domain: XXXXXX.onmicrosoft.com
    Your billing statement is ready to be viewed.
    To view your statement:
    Sign in to the customer portal with your User ID:
    Name: Arne Røst
    User ID: arne@xxxxxxx.onmicrosoft.com

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make pricing information more visible.

    It seems that wherever you are, it's hard to get an estimate of how much it will cost. For example, Try setting up a Sharepoint Server Farm. You first have to provide passwords, user groups, domain controllers, etc. Even then, the price might still state: "$0.00
    Current Charge".
    Recommendation: group standard configurations with the price up front, Add a Custom button or Customize feature or even add a template library with prices. That would be helpful.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Developers with no credit cards should be allowed limited access for innovative dev-test prototyping

    Credit card requirement should pop out only when premium services are requested.

    1 vote
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  19. 0 votes
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