Signup and Billing

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  1. don't use credit card for simple verification

    I only use the free translation service, but if you want my credit card details to sign up for that, then I can live without it. If at any time I should want to use a paid service, then you can have my credit card details.

    145 votes
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    48 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Identity verification by credit card section hangs with the progress bar

    I was stuck at the step "The Identity Verification By Credit Card".
    I see the progress bar moving left and right, but it stays that way forever.
    When will this be fixed?

    183 votes
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    68 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  3. I have no phone other then VoIP; you don't allow this why?

    I am a start-up and have only a VoIP phone, because this isn't allowed I can't try Azure; really? The credit card isn't enough, or is it more about assuring one has money?
    Ahh, the "Greed Evil" concept again, **** am I tired of it!

    173 votes
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    55 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  4. Show list prices on CSP Azure usage report

    Azure usage reporting on CSP subscriptions is very limited compared to EA. Please improve reporting capabilities and also show the actual list prices in the details to use towards customers

    58 votes
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    under review  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Identity verification by phone

    I was stuck on the part of [Identity verification by phone]. My phone number is a valid number. I don't know why it presented the below message. I am come from Hong Kong. And I am using the phone number start with 5xxx xxxx.

    "There's a problem with the phone number you provided. Please try again with a valid phone number."

    27 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cannot change payment method for new subscription

    Where:

    account.windowsazure.com

    Trail:

    New Subscription -> Pay-As-You-Go -> Payment Information -> Change payment method

    The page shows some old credit card, which I want to change, but the progress bar just seems to be never ending.

    4 votes
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    under review  ·  1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  7. free trial, took money from the credit card nonesense

    I was trying to use the free trial for azure. it charged 40 USDthat I created MySQL database. is that mean a free trial
    there is no sign in the azure site that, some products are free to try some of them with money charge

    63 votes
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    43 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Apologize for the unexpected charge. We are working on making it very clear when you will be charged for a service. (especially for non-Microsoft offerings such as MySQL DB, that are allowed to be created through Azure Marketplace) Please open a support ticket to resolve the unexpected charge.

  8. migrate to csp

    Allow migration of direct azure subscriptions to CSP subscriptions.

    137 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. To re-generate Previous invoice with updated details

    Can you please have some solution to re-generate previous Invoice with updated details.

    For example: When we update the Company Name after the last Invoice generated, we have to wait till next Invoice to get that New company name reflected which does not make sense.

    This usually affects the Business since we cannot make payment with Incorrect Company name which will ultimately Suspend our services.

    Please TREAT this Feedback as URGENT and have some solution on this ASAP.

    Thanks

    91 votes
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    12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. change of currency

    Please let us choose and change our billing currency.

    A the moment my billing currency dors not match my crédit card and bank. And I can't create a new account because the transfer of assets and BizSpark benefits are cumbersome at most.

    19 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1,200 votes
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    111 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the post , votes, and comments. We are aware of this limitation and are targeting sometime next year to improve this experience. In the meantime you can sign up for a new account in your desired country and transfer your assets to the new account via Support.

    -Azure Billing Team

  12. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Invoice option for Marketplace

    Hello Team,

    Please make Marketplace products compatible with Invoice option.

    When we enable Invoice option and if we purchase any Marketplace products, the Invoice option gets disabled and the support tell to delete the Marketplace products to get Invoice option enabled again.

    But the thing is, we cannot afford to delete some of the Marketplace products as it will directly affects our business.

    Please, requesting you to have an option so Marketplace products won't affect Invoice option.

    Thanks.

    17 votes
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    2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add something for free trial

    If you can have one instance where you can see how things work without putting in a credit card number, that would be fabulous.

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Billing tags

    Use tags on resource group level for billing in EA portal.
    Currently we have to tag all sources within a resource group for billing information in the EA portal. It would be more efficient if the tags on the resource group level are used in the reports

    53 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is great feedback and while we don’t have plans to include this on our roadmap in the near future, we will certainly follow up with the other stakeholders to determine the next steps to getting this feature supported.

    -Adam
    Azure Billing Team

  16. For Azure account, also accept "SKRILL" Mastercard

    For Azure account, also accept "SKRILL" Mastercard
    https://www.skrill.com/en/

    its a world wide used Card so very safe and handy....

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. DO NOT DELETE SERVICES IMMEDIATELY WHEN A SUBSCRIPTION RUNS OUT

    see [REG:115031012492134] support reference for full history of this issue

    Hi,
    It would be great if you could answer the following questions:
    1) Please show me where on the azure web site that it states that cloud services are auto deleted immediately if a subscription is disabled for any reason.
    2) Please let me know if you also delete cloud services automatically without warning “by design” if a credit card expires or fails dues to funds shortage or the like?
    3) Why do you want to seriously annoy your customers by designing your system like this????? That is a ridiculous…

    173 votes
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    under review  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow partners to provide an Azure Trial for prospective clients

    You allow for Trials direct from Microsoft but you do not allow partners to host a trial like you do with O365. Why not???

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 805 votes
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    45 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Azure Billing is so confusing

    So I tried to create a compute server (VPS) last August as I think it would cost nothing. It looked worth a try.

    However, starting from this month, it seems that Azure has been asking for money since I noticed several unusual withdrawals in my credit card though it always failed.

    Then I realized that it maybe because I forgot to turn off the machine even though I never use it since the first day it was created.

    My question is; do I still have to pay something? (despite of my zero usage).

    PS: Currently they even refrain me from…

    14 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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