Signup and Billing

How can we improve Azure Signup and Billing?

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  1. don't use credit card for simple verification

    I only use the free translation service, but if you want my credit card details to sign up for that, then I can live without it. If at any time I should want to use a paid service, _then_ you can have my credit card details.

    97 votes
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    45 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Identity verification by credit card section hangs with the progress bar

    I was stuck at the step "The Identity Verification By Credit Card".
    I see the progress bar moving left and right, but it stays that way forever.
    When will this be fixed?

    157 votes
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    65 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  3. I have no phone other then VoIP; you don't allow this why?

    I am a start-up and have only a VoIP phone, because this isn't allowed I can't try Azure; really? The credit card isn't enough, or is it more about assuring one has money?
    Ahh, the "Greed Evil" concept again, **** am I tired of it!

    55 votes
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    20 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  4. Show list prices on CSP Azure usage report

    Azure usage reporting on CSP subscriptions is very limited compared to EA. Please improve reporting capabilities and also show the actual list prices in the details to use towards customers

    52 votes
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    under review  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Identity verification by phone

    I was stuck on the part of [Identity verification by phone]. My phone number is a valid number. I don't know why it presented the below message. I am come from Hong Kong. And I am using the phone number start with 5xxx xxxx.

    "There's a problem with the phone number you provided. Please try again with a valid phone number."

    26 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  6. free trial, took money from the credit card nonesense

    I was trying to use the free trial for azure. it charged 40 USDthat I created MySQL database. is that mean a free trial
    there is no sign in the azure site that, some products are free to try some of them with money charge

    41 votes
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    33 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Apologize for the unexpected charge. We are working on making it very clear when you will be charged for a service. (especially for non-Microsoft offerings such as MySQL DB, that are allowed to be created through Azure Marketplace) Please open a support ticket to resolve the unexpected charge.

  7. To re-generate Previous invoice with updated details

    Can you please have some solution to re-generate previous Invoice with updated details.

    For example: When we update the Company Name after the last Invoice generated, we have to wait till next Invoice to get that New company name reflected which does not make sense.

    This usually affects the Business since we cannot make payment with Incorrect Company name which will ultimately Suspend our services.

    Please TREAT this Feedback as URGENT and have some solution on this ASAP.

    Thanks

    68 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. change of currency

    Please let us choose and change our billing currency.

    A the moment my billing currency dors not match my crédit card and bank. And I can't create a new account because the transfer of assets and BizSpark benefits are cumbersome at most.

    16 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 977 votes
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    95 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the post , votes, and comments. We are aware of this limitation and are targeting sometime next year to improve this experience. In the meantime you can sign up for a new account in your desired country and transfer your assets to the new account via Support.

    -Azure Billing Team

  11. Invoice option for Marketplace

    Hello Team,

    Please make Marketplace products compatible with Invoice option.

    When we enable Invoice option and if we purchase any Marketplace products, the Invoice option gets disabled and the support tell to delete the Marketplace products to get Invoice option enabled again.

    But the thing is, we cannot afford to delete some of the Marketplace products as it will directly affects our business.

    Please, requesting you to have an option so Marketplace products won't affect Invoice option.

    Thanks.

    17 votes
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    2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  12. DO NOT DELETE SERVICES IMMEDIATELY WHEN A SUBSCRIPTION RUNS OUT

    see [REG:115031012492134] support reference for full history of this issue

    Hi,
    It would be great if you could answer the following questions:
    1) Please show me where on the azure web site that it states that cloud services are auto deleted immediately if a subscription is disabled for any reason.
    2) Please let me know if you also delete cloud services automatically without warning “by design” if a credit card expires or fails dues to funds shortage or the like?
    3) Why do you want to seriously annoy your customers by designing your system like this????? That is a ridiculous…

    158 votes
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    under review  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 485 votes
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    24 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. More Budget, to play arraound with Azure for MSDN Subcribers

    Would be nice, to get more playarround budget for MSDN Subscribers.

    1,127 votes
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    18 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Show EA account credits in the Billing API

    Hi guys,

    We would really like to see billing credits in the billing API CSV data. This could show up as reverse charges (negative values) or in a form of a separate API function and a separate CSV file (in case that Microsoft does not have the same level of detail when it comes to applying credits).

    Currently it does not look like there are any reverse charges in the API.

    Thanks

    6 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change donut chart in the overview from by resource to by resource type

    The chart shows 3 items for me and then 99% other. Dividing by resource type (VM, storage, PaaS Web, PaaS SQL, networking, etc) would give a better overview of spend.

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow me to choose Azure Active Directory for new Azure Subscriptions.

    When we create new subscriptions for existing or new customers, there is no prompt to associate them to an existing Azure Active Directory.

    Every one of our new customers comes to us with multiple subscriptions and multiple Azure Active Directories (the record so far was 7 subscriptions across 3 directories). They always have annoying default names such as myemailcom.onmicrosoft.com, because there is no option to specify the name.

    The ridiculously annoying algorithm takes the user's email address, removes the @ and . signs, and concatenates the remaining string. So myname@company.com would result in an Azure Active Directory called mynamecompanycom.onmicrosoft.com.

    Customers…

    23 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Specify the time span to other time zones except UTC in Usage API

    When using Usage API now, we can only specify the time span to UTC.
    As a result, in other time zones, when we want to compare the pricing value between the API and Azure portal, we have to check the value at midnight. (A time zone which is + 8 hour or more will not be midnight, but we have to check it eary in the morning)

    Therefore, it will be better if we can specify a time zone except UTC or a time span except 0:00 ~ 0:00. (We can only specify 0:00 ~ 0:00 if we set the…

    24 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Tab Indexes are broken on the Free Sign-up Billing Page.

    When I press Tab, the expected behavior would be to go to the next box, but it goes to a random one on the page. This seems like it would be an easy fix. Please resolve!

    6 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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