Signup and Billing

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  1. I canceled my subscription and don't have access to my past invoices. Your system will not allow me to request a support ticket.

    canceled my subscription and don't have access to my past invoices. Your system will not allow me to request a support ticket. Calling the sales line doesn't allow me to talk to anyone who can assist.

    12 votes
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  2. As a dreamspark student, I am only able to access web app, I want to be able to fully test out azure before paying a subscription. Thaks

    I really do want to be able to try wordpress or even directly write the HTML and CSS, but as being in the dream spark subscription I have no access to anything.

    5 votes
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  3. Portal is very slow loading pricing for machines

    Whenever you select the Pricing Tier of VM to create, it seems to take about 10 seconds for the pricing information to load. I don't see any reason why it should take this long. Yes, its probably some sort of Ajax call that passes in the region, but this should return immediately. No reason for it to be this slow

    2 votes
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  4. Developers with no credit cards should be allowed limited access for innovative dev-test prototyping

    Credit card requirement should pop out only when premium services are requested.

    1 vote
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  5. 7 votes
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  6. 3 votes
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  7. just make it work properly

    when you log into the portal and can't see your bill despite a termination warning and paying it a couple of days ago - the contact support team feature doesn't work.

    1 vote
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  8. Notify before attempting to charge our account

    We customers keep provision for payment once invoice/bill is raised. However we noticed you attempt to charge at a later date. In that case please notify in 24-hour advance about your charging schedule.

    2 votes
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  9. Quick "support us" page for donations towards an Azure account

    Provide a simple "Donate Now" page for Azure accounts (or only specific account services) that shows:
    --Current Account Balance
    --Estimated Current Monthly Charge
    --Form for donating via credit card towards the account's balance

    This would be a huge boon for non-profits and community supported projects. For example, azure-websites could have a "Keep this site alive" link... or server-dependent indie games could direct users to a "Keep the servers up" page...

    3 votes
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  10. Allow to manage multiple subscriptions for different legal entities using one MS account.

    It would be helpful to associate Billing Address with a subscription and use the same MS account to manage them. So that I can manage multiple subscriptions for multiple companies using the same MS account. Forcing people into multiple accounts is a bad security practice.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    The Azure billing team is always looking to improve the user experience. In order for us to properly evaluate this ask, would you mind elaborating a little upon you request?

    You should already be able to manage multiple subscriptions under the same MS Account. Are you asking for some sort of consolidated billing between those subscriptions?

    Thanks for clarifying,

    -Adam
    Azure Billing Team

  11. Include a Pricing Calculator in the new portal and allow me to save, reference and tweak them on the fly.

    I can use the Pricing Calculator and save a quote to an Excel file, but I would like to be able to save a quote online, go back to it and make changes on the fly. Even better, include this tool in the portal so that it can automatically reference my subscription and the associated pricing structure.

    2 votes
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  12. Allow profiles to be locale-generic, and support subscriptions in multiple regions under one profile.

    I recently set up a profile/subscription. It wanted to know where I was located, so I was honest and selected 'UK'. I'm the manager of global tech for a global company. Imagine my surprise when I wanted to have billing handled through my US HQ's credit card, and I find out I can't! I can only bill through a UK CC.

    So, I went to change it. It needs to be an account registered in the locale you want to pay from, not necessarily where you are physically located. Of course, I then learn you can't change the country. I…

    8 votes
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  13. Create an account summary where total committment, total usage and remaining committment is shown on one page.

    Create an account summary where total commitment, total usage and remaining commitment is shown on one page. Now, I have to hand calculate my total usage for my plan.

    7 votes
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  14. Online Payment for Azure Databases

    According to some banking requirements, they do not allow to complete the payment for azure by Debit Cards (offline Payments), but they allow for online payments, I recommend to start a system to pay due amounts with online payment system while offiline mode is ongoing.

    12 votes
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  15. Click error message box for support options

    There is a little red stripe at the top of the "Subscription" window that says "Error - Contact Microsoft Support for Help" it would be nice to be able to click on that and get support info. Especially since it's probably looking for billing information and I'll need to go to a special phone number/address

    7 votes
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  16. Use credit card that is used by another account in Office 365

    We have a corporate credit card that we use for Azure and Office 365. We have different admins for the two services, but the card is the same. Azure doesn't let me add the credit card number because it's already used by another (Microsoft) user. That's a very annoying restriction that I don't understand how it can be a security restriction (which I'm told).

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for how long it has taken us to respond. The Azure Billing team was reorganized recently. The new team is focused on understanding and fixing current issues, and engaging with the community.

    Thanks for your feedback. To enable what you suggest we’d need to have a user authorize specific other users to use their credit card. We;ll look into the feasibility of building this feature.

  17. Allow us to alias the subsciption name from within the Azure Portal

    The Azure Portal currently lists the subscription names in their raw, original format. And, while, in terms of the subscription itself, these represent billing boundaries for Azure...they "can" also represent other logical boundary-containers, as well. As such, I would like to be able to alias each subscription in order to make separating object creation into their logical boundaries a "no brainer".

    Example 1:
    I have 2 subscriptions. In one, I put VNets, VM's, Service Buses and other things that I see as common or more "architectural" in nature. In another, I put Web Sites, Cloud Services and databases that I…

    32 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback. Yes, you can rename subscriptions from the Account portal today. It sounds like you need a better way to organize your resources, tho. We’ll look into this.

  18. Azure free hours for technet subscribers

    I think like MSDN subscriber and others, Technet subscribers shoud also get some free hours to try out Azure stuff. It makes sense at the moment when it's still on it's way to getting mature and this way more and more guys can try this out and come out with their suggestions.

    --Parkash K.

    6 votes
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  19. 0 votes
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