Signup and Billing

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. I can't even sign up for a trial account because I live in the Cayman Islands.

    Microsoft sucks. I am a Canadian. I live in the Cayman Islands. My Microsoft Account has it's region bound to Canada. My credit cards are in the Cayman Islands. I can't change my billing address. The trial page will only accept Canadian credit cards. I called a bunch of different Microsoft departments and have been given the run around non stop. Everyone just keeps passing the buck and no one knows what is going on. Good job on blocking out an entire country.

    Hello Amazon, here I come!!

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Guy Burstein responded

    Windows Azure is commercially available in the following 84 countries, and this is not one of them. Learn more here: http://www.windowsazure.com/en-us/pricing/faq/

    We are adding more countries as we can, but in the meantime if you wish to use the service in an unsupported country, you’ll need to use one of several third party providers which front the Azure Subscriptions for organizations in unsupported countries. Just keep in mind that those providers are not MSFT so perform due-diligence to make sure any vendor you select is reputable.

    Thanks for understanding.

  2. Link For a Billing Proposal Screen

    The idea is to get an Billing proposal screen on dashboard to get the Price quote For the resources we are going to use .
    For EX: currently azure cost displayed when we go to add the resource like a VM or a sql server or create a site . we don't have any option to know what will tell what will be monthly billing if i go for a VM/SQL server/App pool/ site all along . i have to calculate manually to get a total cost .
    It will be Good if there will be link like Billing Proposal…

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. by giving 2 month free trail period.

    Microsoft should give 2 month free trial periods.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. The Azure Open subscription should provision a PaaS service like mySQL service, or Drupal

    The Azure Open subscription should provision a PaaS service like mySQL service, or Drupal

    The Azure Open subscription seems to be very limited in the use of PaaS services. It isn't possible to provision a mySQL service, or Drupal. This blocks me from using Azure.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Transfer subscription ownership while keeping the settings of service admin and co-admins

    When we transfer subscription ownership between Microsoft accounts, the settings of service admin and co-admin(s) in the source subscription are reset. Especially, if the source subscription has multiple co-admins, it takes a lot of effort to recover them. So, we want to perform it while keeping them.

    <Japanese>
    Microsoft アカウント間でサブスクリプションの譲渡を行った場合、移行元のサブスクリプションのサービス管理者と共同管理者の設定がリセットされてしまいます。特に移行元のサブスクリプションに複数の共同管理者が設定されている場合、再設定するのは非常に大変なので、移行元のサービス管理者と共同管理者のアカウント情報を保持したまま、サブスクリプションの譲渡を出来るようにして欲しい。

    24 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make it easier/more intuitive to delete a free trial.

    I don't appreciate you forcing me to look at a disabled free trial, instead of allowing me to delete it. Your efforts to induce me to convert it to a paid account are obvious and irritating. Just delete it, or allow the user to delete it.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Need to be able to track spend better than we can at the moment.

    We cannot track spend on the portal in real time. Have to use power BI which is an issue.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ensure the Usage and Billing reports use only ONE name to refer to a datacenter e.g. Australia East

    Currently the usage and billing reports refer to the Australia East datacenter as Australia East, aueast, and AU East depending on which resource is deployed.

    This is frustrating when trying to report and use tools like the PowerBI link for billing - the usage and billing report MUST be reliable and consistent and basic things like consistent names for datacenters should just happen, even if usage/billing needs to run some extra step to adjust the report before it gets to the customer.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the post. We’re aware of this issue and are working to standardize datacenter names across resource providers in the billing reports. We apologize for the inconvenience this is causing and thank you for your patience.

    -Azure Billing Team

  10. Allow DPO, AP as a valid address when inputing credit card info.

    upon creating the account the system doesn't think my address is correct even though it is.
    Test it you will see. Create an account with a DPO address and watch it fail.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. When Microsoft send me email about for example billing, please include the admin account or domain in every email.

    Senario:
    I get email notifications from Azure without the admin account (like they do in Office 365 (admin@site.onmicrosoft.com). I have now 14 different Azure instances that I mange and it is impossible to know which instance its about.

    Solution: Add information like Office 365 to every email you send:

    Organization: Metier as
    Domain: XXXXXX.onmicrosoft.com
    Your billing statement is ready to be viewed.
    To view your statement:
    Sign in to the customer portal with your User ID:
    Name: Arne Røst
    User ID: arne@xxxxxxx.onmicrosoft.com

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Require authentication (confirmation)


    • Require mobile / email authentication (confirmation) when trying to create non-free services or upgrading/downgrading already existing services

    • Require mobile / email authentication (confirmation) when trying to delete services

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Consumed Qunatity has discrepancy in usage file

    The consumed quantity column total in the usage csv file in the upper section which includes the rate is different than the same column in the detail table below it

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please stop sending billing messages. Please cancel my expired, disabled free trial account.

    Please stop sending billing messages. Please cancel my expired, disabled free trial account.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Clear warnings before being charged

    Today I decided to see what Azure is all about.

    I sign in with my Microsoft account and give a credit card number for verification purposes to start my free trial.

    I am just trying to familiarize myself with the interface and play around with it ... so I start a web app (a WordPress website) and it goes ahead and provisions me a new site (in East Asia) mind you. I had no options to pick my server location and no options to apply my free trial.

    So my website gets done provisioning, and I get an email notification.…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. What can I do with DreamSpark without "upgrading"?

    I cannot create VMs, I get prompted to "Upgrade".

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make payment easy!

    Payment should be made easier. I always have IMENSE trouble getting payment to work on microsoft services. It's too convoluted, confusing!!!!!

    16 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Don`t sneakily bill me

    I was billed 59.65 three times (178$) for a clear DB service I unknowingly provisioned and was not refunded my money. Make it clear when you are soliciting paid services when exploring azure on a free trial account.

    11 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    The Azure free trial credits can be used for services published by Microsoft, but non-Microsoft services are not covered. We apologize that this information was not clear in the portal.

    We are working on making this more prominent.

    Could you please provide your SR#?

    -Azure Billing team

  20. Make it accept my credit card

    When I try to sign up all I get is "We can't authorize the payment method. Please make sure the information is correct, or use another payment method. If you continue to get this message, please contact your financial institution." Please fix this.

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Microsoft
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Signup and Billing

Categories

Feedback and Knowledge Base