Signup and Billing

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  1. DOUBLE-BUG: Allow to Retry Failed SMS Number! Cannot enter SMS code.

    SMS messages were backed up on my mobile provider.
    After several tries not receving the SMS, they finally came thru.

    But now you won't let me use the same number.
    So i cannot validate!

    "We’re unable to validate your phone number
    Phone validation is required to confirm your identity and complete signup. Reenter your SMS verification code, or try again with a different phone number."

    If i click "Reenter your SMS verification code" you do NOT allow me to "Reenter my SMS verification code".

    DOUBLE BUG!

    9 votes
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  2. Can not activate my benefit

    I have a Visual Studio Enterprise (FTE) subscription. But when I try to benefit Azure, I get "You are not eligible for this offer".

    9 votes
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  3. Prepaid card has been debited even though it is not supported

    My Prepaid card has been debited even though they are not supported. So I'm not able to complete my subscription but still I was debited; Please give my money back

    8 votes
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  4. Can not complete the sign up process for Azure

    I cannot complete the sign up process.The select element for the region or country does not work.Neither does the next button

    8 votes
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  5. unable to manage payment methods

    Received notification that subscription payment methods can be managed via Azure portal. When I attempt to do so, the first message that I get is "Failed to retrieve billing information. Please try again later." If I try to add a payment method I get "Session for managing payment method expired. Please sign out and sign in to retry." Signing out/in does not fix the problem.

    8 votes
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  6. non utilizzare carte prepagate é limitativo e inaccettabile

    Non si può impedire di utilizzare azure a chi non ha una carta di credito non ricaricabile

    7 votes
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  7. Make it accept my credit card

    When I try to sign up all I get is "We can't authorize the payment method. Please make sure the information is correct, or use another payment method. If you continue to get this message, please contact your financial institution." Please fix this.

    7 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Improve signup error handling

    Am stuck at the screen for entering a valid credit card. The interface simply doesn't move forward from that point inspite of several attempts. Atleast let the user know what the problem is. See attached snapshot. Will have to move to another vendor.

    6 votes
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  9. Multiple Billing Accounts is a must have

    We have multiple legal entities in our own group and we are administrating different external companies as well. Today it's not possible to have one account (organizational or Microsoft) with different billing accounts behind. That's a bug towards tax purposes and it's total nonsense to create multiple org or Microsoft accounts.

    6 votes
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  10. Tab Indexes are broken on the Free Sign-up Billing Page.

    When I press Tab, the expected behavior would be to go to the next box, but it goes to a random one on the page. This seems like it would be an easy fix. Please resolve!

    6 votes
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  11. Please fix bug when buying an Azure Support Plan

    We have found that if you login with an Admin account that is not the original person that created the subscription, and you click through Help + Support, Support Plans and purchase a plan, it applies that support plan to your personal account and not the company subscription that you were logged into from the portal.

    I talked with support and they had to refund it and asked that we try it again with the original person that created the subscription. This is definitely a bug, as it should tie it directly to the subscription that you clicked through to…

    6 votes
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  12. 6 votes
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  13. 5 votes
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  14. You can add option to abort sign up and option to cancel it, also to cancel spamming phones with text messages.

    You can add option to abort sign up and option to cancel it, also to cancel spamming phones with text messages.

    5 votes
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  15. Need to change country to USA

    Can't change to correct country - can't you guys just use locations services or see that my phone number starts with a 1?

    4 votes
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  16. Don't say it's a free account.

    You're not eligible for an Azure free account
    The Azure free account is only available to new customers. You've previously signed up with this email address, but you can keep going with pay-as-you-go pricing.
    Keep it I was trying to help Microsoft

    4 votes
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  17. geht nicht

    30 Tage kostenlos vor dem Rechner sitzen. Testen ist aber leider nicht möglich.
    Aber ab da wo es Geld kostet wird es ja sicher funktionieren.

    "Wir wollen die Kreditkartennummer nur haben um die Identität zu Verkaufen und Kreditkartenmissbrauch"

    4 votes
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  18. 目前,未在您所在的国家/地区提供任何产品/服务。

    After I have credit card information entered and it took a lot of times, finally it said "You already have a trail which is in use, or you don't meet some conditions"
    您已经使用了一个免费试用版,或您不符合相应条件。

    afterwords, I got below message, it says "at present, Azure service is not supported in your country"
    目前,未在您所在的国家/地区提供任何产品/服务。

    It waste my time, Microsoft should let me know earlier. and I have some concerns about my Credit card information.

    4 votes
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  19. Alternative to identifying with credit card

    Alternative to identifying with credit card

    4 votes
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  20. la section STATE est incomprehensible dans ...by card

    bonjour
    je vie antilles (guadeloupe) FWI(dept. Français) ; il n'ai pas référencé dans le menu déroulant.impossible de finir l'inscription.
    svp mettez a jours la liste des country et states en incluant les iles et départements.
    il y a des personnes qui ont besoin de ces ressources et dc de s'inscrire

    code error
    60016-07oiSwEAAAAAAAAA-1f7847ca-b594-43a3-abcf-0c0021a66d23

    4 votes
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