Signup and Billing

How can we improve Azure Signup and Billing?

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  1. Spending Limit or Maximum Cost CAP for Azure

    As a customer, I really care about Spending Limit or Spending CAP feature of Azure.

    How does Azure prevent some evil attack to my Azure sites causing charge a large billing of Credit Card?

    For example, it should automatically shut off or temporary disable my site when a certain dollar amount has been reached.

    Is this feature in the RoadMap of Azure?

    Or is there anyway to control my maximum Spending Limit of Azure?

    Thanks.

    2,578 votes
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      151 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Quick update,

      We have been considering all of the risks and investigating the steps required to ensure we implement this feature with high positive impact and low to no negative impact.

      After this investigation we have decided we will enable Pay-As-You-Go customers the option to configure a spending limit on a Pay-As-You-Go subscription, with appropriate safeguards and measures to prevent both service abuse and production service failure.

      We have not yet finished determining the details of what this feature will look like, nor do we have a timeline for release, but we have heard your voices and have added this feature to our backlog.

      Thanks for your continued feedback,

      -Adam (Azure Billing Team)

    • Verification sign-up with Prepaid Card or with PayPal

      Actually, Azure is available only to people who owns a credit card. I think this is a strong limitation and you should provide other verification methods to reach also users who doesn't own a credit card. Prepaid/Debit card such MasterCard and Visa or PayPal would be very nice options to get verified and subscribe the service.
      Please take this note in consideration because I'm sure Azure is losing lot of potential customers due to this limitation.
      Thanks. :)

      1,739 votes
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        95 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hi there,

        My apologies for how long this post has gone unanswered. The Azure billing team has undergone a transformation to ship features faster and improve our responsiveness to our customers. The new team is excited to re-engage with the community and deliver the features you need for a consistent and reliable cloud billing experience.

        With that said, let’s break down this ask:

        Azure currently accepts Credit and Debit cards, and provides a payment option through invoice for certain subscriptions that meet the appropriate criteria. (http://azure.microsoft.com/en-us/offers/ms-azr-0003p/)

        Supporting prepaid or virtual credit cards raises several concerns from a billing standpoint. Because of this, we currently don’t support this feature.

        Other localized payment options through PayPal or other third party services are being considered for implementation in Azure, updates will be made available here.

        If you have any further questions, please submit a new suggestion and we will be happy…

      • Allow MPN Benefit subscriptions to be owned by Organizational Accounts.

        I have all my paid subscriptions owned by my Organizational Account, the Microsoft Partner Network subscription I got for the Azure Benefits from my Action Pack can only be owned by a Microsoft Account at the moment, this makes administration more difficult and I'm unable to open support cases for services on that subscription as the owner is different. It is already possible for MSDN benefits subscriptions so please do the same for MPN benefits subscriptions...

        1,714 votes
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          157 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hey folks, sorry for the late update. Some backend changes were made to alleviate this issue but I believe it doesn’t solve it for everyone yet. Let me go get some details and come back with a better update. Thanks!

          John

        • More Budget, to play arraound with Azure for MSDN Subcribers

          Would be nice, to get more playarround budget for MSDN Subscribers.

          1,117 votes
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            17 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 660 votes
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              68 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Thanks for the post , votes, and comments. We are aware of this limitation and are targeting sometime next year to improve this experience. In the meantime you can sign up for a new account in your desired country and transfer your assets to the new account via Support.

              -Azure Billing Team

            • Better portal-based visualization of historical usage data, in addition to CSV downloads

              The historical CSV downloads are only useful for finding line items. They don't include monthly spending limits (for that type of account), and they make it really hard to do any visualization or trend analysis over arbitrary periods of time. The ideal setup would be to add controls to enable dynamic date range selection on the subscription usage summary page. It would also be great to see some graphs showing the various usage over time...instead of having to make customers roll their own Excel solution.

              378 votes
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                10 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 345 votes
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                  18 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Display date in localized format

                  All dates displayed within Azure portal and billing sections are in the USA format - mm/dd/yyyy, which is very confusing for non-USA users. Format should ideally be based on user's localisation settings.

                  315 votes
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                    12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Expand number of countries supported

                    It seems like there are many countries not yet supported in Azure, can you expand the number of countries? I can't sign up today =/

                    306 votes
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                      43 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add Invoice History & Download for Azure In Open

                      I need to be able to access the invoice history for each subscription and download invoices easily.

                      187 votes
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                        9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        We have invoice history & download for pay as you go and monetary commitment offers. However, for credit offers like MSDN and for pre-paid Open tokens we are looking to add this capability. Thanks,

                        Matt (Azure Billing)

                      • You are not eligible for an Azure subscription

                        You are not eligible for an Azure subscription - please add more comments as to why !!!!!

                        141 votes
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                          41 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Please provide a way to delete a payment method. You can add or change but not delete (not good)!

                          Just add the ability to delete a payment method. It appears to be lacking.

                          132 votes
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                            21 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow changes to the billing cycle

                            I signed up for my MSDN azure account mid-way through a month, so now my billing cycle is on odd dates. I want my billing cycle changed to be by calendar month (ie start on the first of each month), but I've been told you can't do that...

                            127 votes
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                              14 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi there,

                              This is a common complaint, and we definitely recognize the inconveniences this situation poses for accounting.

                              We are working on looking into the best way to implement this change given our current code structure. Thank you for the feedback.

                              -Adam (Azure Billing)

                            • Azure Developer Support email invoices

                              According to https://azure.microsoft.com/en-us/blog/azure-email-invoices/ is the email invoice feature for Support subscription not available. We are missing this feature.

                              126 votes
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                                10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Direct debit payment

                                Please Microsoft should add the direct debit payment method to automate the payment process through the bank. The limit of the credit card can be and is an impediment when we have many contracted services.

                                thanks

                                123 votes
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                                  22 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thanks for the feedback. We agree, and we’re looking into doing this in the next calendar year.

                                  In the interim, if credit card limits are a concern, you do have the option to pay by check or wire transfer. Please contact Support to get this set up.

                                  - Azure billing team

                                • migrate to csp

                                  Allow migration of direct azure subscriptions to CSP subscriptions.

                                  118 votes
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                                    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Any Azure Subscription to CSP

                                    Moving a subscription (PAYG, EA, etc.) to CSP umbrella is a cumbersome task. Microsoft support is either hesitant or is not ready in helping this transition of offers.
                                    Technically this document says how to --> https://blogs.technet.microsoft.com/hybridcloudbp/2016/08/26/azure-subscription-migration-to-csp/

                                    But there is no luck for the people who really don't understand Azure AD tenant and its relation to the subscription.

                                    Microsoft is increasing the CSP partner base in FY18 and it makes sense to have support provided by MS on this transition.

                                    Technically, CSPs are looking for a way to migrate existing subscription to CSP with a click of a button. No one…

                                    110 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Identity verification by credit card section hangs with the progress bar

                                      I was stuck at the step "The Identity Verification By Credit Card".
                                      I see the progress bar moving left and right, but it stays that way forever.
                                      When will this be fixed?

                                      103 votes
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                                        46 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                      • display receipts/invoices for Azure Marketplace purchases that has a similar layout as the standard Azure invoices.

                                        Right now I have to go to commerce.microsoft.com to display a list of transactions, but my accounting department would like a receipt/invoice for the Azure Marketplace purchases that has a similar layout and information like the standard Azure invoices (so it has an invoice number, invoice date, method of payment, etc).

                                        96 votes
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                                          8 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Changing Payment Mode from Invoice to Credit Card

                                          My Credit Card linked with Azure Subscription expired and I happened to switch to Invoice Payment Mode inadvertently. I did not know that it requires offline wire transfer. Quasar is no longer supporting online wire transfer from India.

                                          I could not switch back to Credit Card Payment Mode and reached Microsoft Support for help. They said it is not possible any more and must go for Offline Wire Transfer!

                                          I am surprised to learn this! How could such a brilliant system miss a
                                          feature of conveniently switching between multiple payment mode as and when desired by its customer?

                                          I wish…

                                          96 votes
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                                            13 comments  ·  Flag idea as inappropriate…  ·  Admin →
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