Signup and Billing

How can we improve Azure Signup and Billing?

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  1. Verification sign-up with Prepaid Card or with PayPal

    Actually, Azure is available only to people who owns a credit card. I think this is a strong limitation and you should provide other verification methods to reach also users who doesn't own a credit card. Prepaid/Debit card such MasterCard and Visa or PayPal would be very nice options to get verified and subscribe the service.
    Please take this note in consideration because I'm sure Azure is losing lot of potential customers due to this limitation.
    Thanks. :)

    1,872 votes
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      112 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hi there,

      My apologies for how long this post has gone unanswered. The Azure billing team has undergone a transformation to ship features faster and improve our responsiveness to our customers. The new team is excited to re-engage with the community and deliver the features you need for a consistent and reliable cloud billing experience.

      With that said, let’s break down this ask:

      Azure currently accepts Credit and Debit cards, and provides a payment option through invoice for certain subscriptions that meet the appropriate criteria. (http://azure.microsoft.com/en-us/offers/ms-azr-0003p/)

      Supporting prepaid or virtual credit cards raises several concerns from a billing standpoint. Because of this, we currently don’t support this feature.

      Other localized payment options through PayPal or other third party services are being considered for implementation in Azure, updates will be made available here.

      If you have any further questions, please submit a new suggestion and we will be happy…

    • Allow MPN Benefit subscriptions to be owned by Organizational Accounts.

      I have all my paid subscriptions owned by my Organizational Account, the Microsoft Partner Network subscription I got for the Azure Benefits from my Action Pack can only be owned by a Microsoft Account at the moment, this makes administration more difficult and I'm unable to open support cases for services on that subscription as the owner is different. It is already possible for MSDN benefits subscriptions so please do the same for MPN benefits subscriptions...

      1,841 votes
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        165 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hey folks, sorry for the late update. Some backend changes were made to alleviate this issue but I believe it doesn’t solve it for everyone yet. Let me go get some details and come back with a better update. Thanks!

        John

      • More Budget, to play arraound with Azure for MSDN Subcribers

        Would be nice, to get more playarround budget for MSDN Subscribers.

        1,125 votes
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          18 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 857 votes
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            86 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Thanks for the post , votes, and comments. We are aware of this limitation and are targeting sometime next year to improve this experience. In the meantime you can sign up for a new account in your desired country and transfer your assets to the new account via Support.

            -Azure Billing Team

          • You are not eligible for an Azure subscription

            You are not eligible for an Azure subscription - please add more comments as to why !!!!!

            502 votes
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              181 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 438 votes
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                22 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • allow setting spending limit on any account type

                I cannot afford to have a runaway process or a mistake in the Azure portal to generate a huge bill for me.

                Many of the special offers that give Azure credits come with a spending limit of $0.00 such that when your credit is used up, your account is temporarily disabled until your credits are refreshed.

                However, you can only remove the spending limit. You cannot change it to a higher level.

                Also, Pay as you Go accounts cannot have a spending limit either.

                It would be extremely useful to be able to set a spending limit on Pay as…

                394 votes
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                  22 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Better portal-based visualization of historical usage data, in addition to CSV downloads

                  The historical CSV downloads are only useful for finding line items. They don't include monthly spending limits (for that type of account), and they make it really hard to do any visualization or trend analysis over arbitrary periods of time. The ideal setup would be to add controls to enable dynamic date range selection on the subscription usage summary page. It would also be great to see some graphs showing the various usage over time...instead of having to make customers roll their own Excel solution.

                  386 votes
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                    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Display date in localized format

                    All dates displayed within Azure portal and billing sections are in the USA format - mm/dd/yyyy, which is very confusing for non-USA users. Format should ideally be based on user's localisation settings.

                    347 votes
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                      14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Expand number of countries supported

                      It seems like there are many countries not yet supported in Azure, can you expand the number of countries? I can't sign up today =/

                      318 votes
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                        48 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • add "Resource Group" and "Tags" to CSP reconcilation

                        Add "Resource Group" and "Tags" columns to CSP usage based reconciliation file to help CSP partner divide bill to customer by department basis. At the moment only way is to do with different subscriptions and this causes management + admin overhead

                        303 votes
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                          7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Azure Developer Support email invoices

                          According to https://azure.microsoft.com/en-us/blog/azure-email-invoices/ is the email invoice feature for Support subscription not available. We are missing this feature.

                          233 votes
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                            22 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add Invoice History & Download for Azure In Open

                            I need to be able to access the invoice history for each subscription and download invoices easily.

                            194 votes
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                              9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              We have invoice history & download for pay as you go and monetary commitment offers. However, for credit offers like MSDN and for pre-paid Open tokens we are looking to add this capability. Thanks,

                              Matt (Azure Billing)

                            • Please provide a way to delete a payment method. You can add or change but not delete (not good)!

                              Just add the ability to delete a payment method. It appears to be lacking.

                              181 votes
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                                26 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow changes to the billing cycle

                                I signed up for my MSDN azure account mid-way through a month, so now my billing cycle is on odd dates. I want my billing cycle changed to be by calendar month (ie start on the first of each month), but I've been told you can't do that...

                                167 votes
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                                  14 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi there,

                                  This is a common complaint, and we definitely recognize the inconveniences this situation poses for accounting.

                                  We are working on looking into the best way to implement this change given our current code structure. Thank you for the feedback.

                                  -Adam (Azure Billing)

                                • Identity verification by credit card section hangs with the progress bar

                                  I was stuck at the step "The Identity Verification By Credit Card".
                                  I see the progress bar moving left and right, but it stays that way forever.
                                  When will this be fixed?

                                  153 votes
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                                    64 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Make Azure Commercially Available in Somalia

                                    Make Azure Available in Somalia

                                    Both AWS and Google cloud are available, so what are we waiting for?

                                    152 votes
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                                      8 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Direct debit payment

                                      Please Microsoft should add the direct debit payment method to automate the payment process through the bank. The limit of the credit card can be and is an impediment when we have many contracted services.

                                      thanks

                                      135 votes
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                                        23 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thanks for the feedback. We agree, and we’re looking into doing this in the next calendar year.

                                        In the interim, if credit card limits are a concern, you do have the option to pay by check or wire transfer. Please contact Support to get this set up.

                                        - Azure billing team

                                      • Any Azure Subscription to CSP

                                        Moving a subscription (PAYG, EA, etc.) to CSP umbrella is a cumbersome task. Microsoft support is either hesitant or is not ready in helping this transition of offers.
                                        Technically this document says how to --> https://blogs.technet.microsoft.com/hybridcloudbp/2016/08/26/azure-subscription-migration-to-csp/

                                        But there is no luck for the people who really don't understand Azure AD tenant and its relation to the subscription.

                                        Microsoft is increasing the CSP partner base in FY18 and it makes sense to have support provided by MS on this transition.

                                        Technically, CSPs are looking for a way to migrate existing subscription to CSP with a click of a button. No one…

                                        131 votes
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • display receipts/invoices for Azure Marketplace purchases that has a similar layout as the standard Azure invoices.

                                          Right now I have to go to commerce.microsoft.com to display a list of transactions, but my accounting department would like a receipt/invoice for the Azure Marketplace purchases that has a similar layout and information like the standard Azure invoices (so it has an invoice number, invoice date, method of payment, etc).

                                          129 votes
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                                            8 comments  ·  Flag idea as inappropriate…  ·  Admin →
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