make it easier to delete an account
I Created a free trial which turns out to not suit my requirements and I cannot find where it is that I delete my account.
You should be able to cancel the free subscription in the portal
'You're not eligible for an Azure free account'
and not clear why ????
bill gates commented
Microsoft is a Slimy dodgy operation, that has been stealing money from customers anyway they can since 1992.
[Deleted User] commented
Cant actually delete your account... well thats the most perfect scam heres a free account you can never unsign from.... time to cancel my card lol
Eric Ostrom commented
Same issue … can not PURGE or DELETE account from system. This actually is creating another issue where the AD for Azure is conflicting with the AD for Outlook Premium because they both have the same email account. The result is effectively preventing me from using the Outlook application.
Go fuck yourself commented
For those whom are having credit cards charged after account cancellation - this is THEFT, and you may therefore call the police and report Microsoft as being thieves. THEY ARE BREAKING THE LAW! Report them.
How to delete in the portal please provide the steps. under subscription could not see any service to disable.
I still cannot delete my Azure account. I don't want Microsoft to keep my personal info anymore!
Please make it deleteable.
Fariborz Payandeh commented
I was ripped off as well... they didn't even bother to send me email notifications (like aws does) about billing after they had charged me for two months... meanwhile I had no idea I was being charged for something I wasn't using. I cancelled my subscription and I am still being charged... I wanted to delete my account and it doesn't let me remove my credit card.
I'll never deal with Azure for as long as I live! once I am off the hook.
Albert Putnam commented
I am stuck /without/ a subscription while I was signing up for a free trial.
There is no subscription to delete.
Same question. How to delete the /account/ and start over with fresh information.
And the signup message is always about unknown error or account "not in good standing".
How can it not be. Just created it today?
Ram Srinivasan commented
Guys: Once you create an account, it is difficult to delete that account. I was ripped off my Azure. I tried to cancel several times, bit it would not. Their customer service also sucks. No one would pick up the phone. Beware! Do not use Azure. Go for AWS. It is very cheap, and is very user-friendly. Azure sucks. I was charged $124 for keeping the account docile for a month without any objects running. This is how they rip you off. And now no one answers my questions. It is very pathetic.
Wendell Baker commented
the question that has been asked but not answered here is how to delete the azure account (i.e. all personal info and payment method) ....NOT how to delete the subscription. easy and obvious how to delete sub. impossible to delete account? if a company refuses to give up my credit card and data that is a good enough reason to never do business and i won't, at least where i have a choice. azure you suck (you may or may not be the best infrastructure but it really doesn't matter since an issue like this is corp bs evil). ms you suck. goodbye hopefully forever
Ajanth K commented
I have payed for 2 subscriptions
1. Pay as u go
2. developer support
I now need to unsubscribe the developer support bcoz i did it by mistake. Plz let me know will they do it
None of these comments have an answer yet: how do we delete our Azure account? I do NOT mean cancel a subscription but I want to delete all my information from Azure including my email and credit card. Because it was a hassle to sign up, i actually have multiple accounts to delete. Thanks anyone who can help!
I am still getting charged......
Why can't I delete my whole account from Azzure??
To the person commenting "Seems people are very impatient these days and tend to explode"...
You are mistaken. You should try reading before commenting. The issue is that Microsoft is holding onto people's credit card numbers and personal information with no way to remove it. Even if you try to remove your credit cards from the main MS account profile, it will not let you because Azure is holding it as an active reference for your "cancelled" account. This is so abnormal, it borders on absurdity. No, actually, it's completely absurd. There must be a major business incentive or technical back-end design flaw that prevents MS from resolving this issue for over 2 years now. I believe the short term resolution is to contact MS Azure Support so they can manually resolve the conflicts. This messy process does not foster confidence in MS Azure over AWS and other competitors. That was the point.
It's quite easy to cancel subscription.
Go to https://account.azure.com/subscriptions, click on Free Trial and on right you will find cancel button. Then few more clicks and you're done. I have done it myself just now.
Seems people are very inpatient these days and tend to explode only because there was not enough salad on the burger :-)
Robert Mee commented
I have the same problem. I was sucked in with an offer of £300 credit to try it out. But I didn't get it.
So I want to delete my membership, it doesn't seem to be possible to do that.
This is pretty ****.
Hey, I've experienced this kind of bad situation and probably never use Azure services anymore.