Merge office365 and live accounts that use the same email address

I use both Azure/msdn and office 365
I already had an msdn account mvdl@our-company.com ( Windows Live account) and our company recently migrated to Office 365 which resulted in a mvdl@our-company.com Office365 account.

Wich is causing a lot of grieve when switching between asure web portal / msdn web portal / office 365 web portal

Even when I have no portals open, I cant switch accounts. I need to explicity open the portal that I last logged in to. Log out, and then I can switch accounts.

And having both office 365 portal and Azure portal open at the same time is impossible.

736 votes

Your name

Your email address

Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

I agree to the terms of service

Signed in as (Sign out)

We’ll send you updates on this idea

Marco shared this idea · December 17, 2013 · Flag idea as inappropriate… · Admin →

Todd shared a merged idea: link an organization account to Microsoft account · May 30, 2014 ·

Josh Rivers shared a merged idea: Microsoft Account Overload · May 12, 2014 ·

started ·

AdminAzure AD Product Group admin (Admin, Microsoft Azure) responded · June 03, 2015

Our team owns the Microsoft account and Azure AD sign-in/sign-up experiences. We know that some experiences are confusing for some of you and we’re working hard to simplify them.

More specifically:

1) We know a number of users have multiple accounts with Microsoft, some they created themselves and others they got from their work or school. Today, using multiple accounts in Office 365, Azure.com or VisualStudio.com requires you sign out of one account and sign in to another. To address this we’re building the ability to be signed in with more than one account at the same time, in the same browser. This should start showing up on Microsoft web properties later this year.

2) There’s a small number of Microsoft business services that only support “Live ID” accounts, and not organizational accounts that are used for other business services like Office 365. Examples include MSDN and Volume Licensing. We’re working with these teams to add support for organizational accounts. This will allow everyone who already has an account they use with Office 365 to use the same account to sign in to these services.

3) Some users have two Microsoft-powered accounts with the same sign in string: one they got from their organization (when the organization uses Azure AD account) and one they created themselves (for example to access MSDN or VL). For these users, the sign-in experience to Office and Azure can be confusing. If you’re in this situation, the simplest solution is to rename the account you created yourself. You can use another consumer email address or get a new @outlook.com address. And later his year, you’ll also be able to use your phone number as a sign in string. Longer term, we’re considering different options to remove this overlap.

Keep the great feedback coming and please let us know if you finds other sources of account confusion. We’ll continue to monitor this thread as we refine our plans.

Ariel

Show previous admin responses (1)

139 comments

Add a comment…