Azure connector sync issues
We are trying to auto provision Salesforce users using Azure AD connector. We want certain attributes like ManagerId and Department to be in sync with AD always. So we had set that to "Always" in the set up. But our observation says that, when these values are changed in AD, it is updating to the new values in Salesforce. But if these values are changed in Salesforce, they are not getting overwritten with the values from AD in Salesforce. Which means, now they are out of sync.
Since we have set that to "Always", we expect these attributes to be in sync always
Thanks for the input. The way the service works today we leverage the delta query API provided by AD graph to constantly check for changes and apply them to the target application. We are aware of changes in Azure AD and have a way of reflecting them in the target application. We don’t have a way today of getting changes directly from Salesforce but are looking at how we can make this possible.
We have the same issue as @Kyle Hogan. The Manager Id field is synced when the user is created but once the Manager gets updated in AD the ManagerIdfield in Salesforce is never updated. Does it need anything more to be done to always have the Manager synced from AD with ManagerID in Salesforce?
Kyle Hogan commented
We are trying to configure the Manager to ManagerID mapping right now. Our user provisioning works but this one mapping is not working. How did you get the attribute mapping from Manager to ManagerID to work?