How can we improve Azure Active Directory?

Fully customizable verification emails

Currently, Azure AD B2C sends verification codes via emails to end users during sign-up and password reset flows. These emails have limited customization. Add support for full customization of the email body & content.

827 votes
Sign in
Sign in with: Microsoft
Signed in as (Sign out)

We’ll send you updates on this idea

AdminAzure AD Team (Software Engineer, Microsoft Azure) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Sign in
Sign in with: Microsoft
Signed in as (Sign out)
  • D commented  ·   ·  Flag as inappropriate

    this is urgent for us / showstopper! otherwise we can't go productive with B2B Portal. Please make (language-) customization of the emails possile

  • jg commented  ·   ·  Flag as inappropriate

    This is of upmost importance for us. Without email notification customizable in text, design and sender address we will not start to use B2C for our customer authentication.
    We are desperatly waiting for this functionality.
    Please bring this feature as soon as possible.

  • v commented  ·   ·  Flag as inappropriate

    An important feature that's currently missing. Please bring this feature as soon as possible!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Clicking on "Verify code" button without adding a verification code in "Forgot my password" page shows wrong error message saying "We are having trouble verifying your email address. Please enter a valid email address and try again."

  • Anonymous commented  ·   ·  Flag as inappropriate

    This should be base functionality and it should be available now.

    For Azure to provide this service to its customers (Companies), and charge money for it, it should allow for a fully customisable experience (UX). We (your customers and our customers) trust this facility for authentication, and MS are essentially providing a white labelled authentication mechanism.

    Our Customers don't want, or need to know about your role in our architecture, and their relationship is ultimately with us and not MS. As it currently stands, our customers can experience trust issues with this service without this base UI/UX functionality.

    Please make this happen, and happen soon!


  • Granville Schmidt commented  ·   ·  Flag as inappropriate

    We just had rolled out our B2C integration, and even with the custom branding aspect of the password reset emails, our users were still hesitant to trust it.

  • Chris commented  ·   ·  Flag as inappropriate

    Need to be able to change the "From: email address" to our company email address.

  • Simon commented  ·   ·  Flag as inappropriate

    Hi! Can you give a status on the development of this feature?
    The full customization and localization of the verification email is essential for a smooth registration process.

  • An commented  ·   ·  Flag as inappropriate

    Hi, In B2C login, the password reset comes with "microsoft" in it which is something if removed would be great. Instead it should be <companyname>

  • Tihomir commented  ·   ·  Flag as inappropriate

    Hello, is this feature anywhere in plans to be added.Please let us know if not, so that we may find different solution to this issue.
    Best regards,

  • Anonymous commented  ·   ·  Flag as inappropriate

    Wow - how is this not a thing already! Surely in a worlds where we are constantly being warned about spam messages and messages that do not look authentic - how can these not be customisable?

  • Keith Holloway commented  ·   ·  Flag as inappropriate

    This is very important to our clients as their customers don't know if they can trust the system when they get an unbranded email in their authentication flow.

  • Bob Tabor commented  ·   ·  Flag as inappropriate

    I'm hoping to use this in a multitenant ecommerce scenario where my customers (the tenants) will bring their own domain and branding. I need to dynamically request *both* from AADB2C.

  • Rick commented  ·   ·  Flag as inappropriate

    FAQ says it is not possible, Real Madrid proves it can be done. Outdated FAQ? Anyways, that should be a default feature as we need customers to trust the e-mails we send. Customers do not understand; they will most likely consider it to be a fake e-mail and delete it.

Feedback and Knowledge Base