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Fully customizable verification emails

Currently, Azure AD B2C sends verification codes via emails to end users during sign-up and password reset flows. These emails have limited customization. Add support for full customization of the email body & content.

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AdminAzure AD Team (Software Engineer, Microsoft Azure) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

123 comments

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  • CJ commented  ·   ·  Flag as inappropriate

    The biggest thing I dislike with these emails is that they are sent using a Microsoft email address, and the subject is "Microsoft on behalf of <our company name>".

    Seriously, our customers don't care who our authentication provider is, and our company's branding should be more prominent than Microsoft's (which frankly, I don't agree belongs at all in our customer-facing emails).

    The "from" email address and subject line should be fully configurable, along with the content.

  • Dinesh commented  ·   ·  Flag as inappropriate

    Where you provide fully customizable verification email? Please let me know

  • Jonas Beckeman commented  ·   ·  Flag as inappropriate

    Modifying AD name and company branding logos doesn't work.
    * AD name is reverted after "Successfully updated directory properties" message is displayed
    * Uploading new images to company branding looks successful, but verification emails still contain the old image.
    This is an embarrassment for us.

  • Prabakaran Paramaguru commented  ·   ·  Flag as inappropriate

    customize verification emails: I have updated the logo's to it but still, I am getting old logos in the verification email. What should I do now

  • Christopher Kaschig commented  ·   ·  Flag as inappropriate

    This request is about 3 years old - any updates so far?

    In the meantime the validity of the email verification code was reduced dramatically from 45 to 5 minutes - an option for customization on this is essential for us, too!

  • Anders Lundgren commented  ·   ·  Flag as inappropriate

    As stated before in the comments, we need to customize the verification emails since this is affecting the first impression users will have when using our app. We need to have proper branding and localization support, and also be able to control appearance and tone of voice in the email.

  • Alex Nobre Ribeiro commented  ·   ·  Flag as inappropriate

    I have a big global customer who wants to implement global SSO and identity management for partners and this is a crucial requirement, and as this is not available yet and even have an ETA, they are willing to use another solution.

  • Tiwari Abhishek (CI/DAD2.2) commented  ·   ·  Flag as inappropriate

    The email sends out a numeric code to the user. Its not mobile friendly. They have to go to the email copy and return to the mobile app and paste it. It should just be a hyperlink or both (if you like your codes so much). It just looks like someone at Microsoft tried to re-purpose the two factor verification to verify emails.

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