Allow custom link for "can't access your account"
We use Azure AD connect to sync our local Active Directory with Azure AD/Office 365. As such, we don't want users trying to change their password using the "Can't access your account" link on the login.microsoftonline.com page, but would like to direct them to our on-premise password management system instead. It would be great if we could enter a custom URL for "Can't access your account" as part of the branding options. We've tried putting some text in the "Sign in text" area to let users know where to change their password, but the text is so tiny that users don't notice it.
An alternative solution would be to simply make this link disappear based on our Azure AD config. Our config already has the "Users enabled for password reset" option disabled - could the sign-in page take this setting into account and hide the "Can't access your account" link if password reset is not enabled? It very frustrating for users to click on a link and enter some information, only to be told this feature won't work for them. If it won't work, why display the link in the first place?
Any ETA on this feature? We are in the final stages of migrating AD FS to Azure AD and this is our biggest blocker because of the large number of student accounts we have and the calls to our contact centre that this will generate when students try to reset their password but it won't work. We would be happy to be part of the preview.
Hi - we're working on allowing customization of the "Can't access your account" link adding the ability to hide it or change the destination URL. We hope to have this is preview early next year.