Self service password reset on free
The free Azure AD offering isn't really very credible without a self-service password reset. Since it's an offering where large numbers are expected and price is an issue, expecting administrators to manage individual passwords is not realistic. We expected to have up to 1000 remote end users, and basic is unrealistically expensive just to get the password reset.
Thank you for your feedback! We will take this into consideration and update you on any changes. Please let us know if you have any further feedback or ideas on this.
In the meantime, feel free to review the current licensing requirements if you have any questions: https://docs.microsoft.com/en-us/azure/active-directory/active-directory-passwords-licensing
Sadie Henry (sahenry)
Jeremy Brun commented
+1000 on this. These days self-service password resets should come part and parcel with any identity solution - yes, even the free tier of Azure AD.
I would love to see password writeback be available on the free tier for our public school district. At very least, I would like to be able to just set the password reset link to our own self-service portal that we have already developed.
ability to reset passwords on chromebook
Rob Poling commented
The fact that writeback to on-prem is only available with AAD Premium subscriptions seems a bit ridiculous. I have around 150 users, but at $6/month per user, I'm looking at an extra $900/month. The AAD Premium license costs more than my O365 Business Essentials users ($5/month)!
Absolutely agree with this one - honestly, any online service which doesn't allow its users to reset their passwords by default and for free is not very modern, to me. Imagine if you had to pay facebook to be able to reset your password...
Derek Gabriel commented
We have a number of clients with E3 licenses and it seems odd that they need to purchase additional licensing for self service password reset, this should really be a basic feature available across the board.