How can we improve Azure Active Directory?

Set Default Country Code in Azure MFA

When importing users from AD, if the country code isn't included in attribute Azure MFA will set the country code to +1(USA).
Can a feature be added to allow the default country code to be set a the global level. So that in our case we could set all number to default to +44(Great Britain) .

54 votes
Sign in
Sign in with: Microsoft
Signed in as (Sign out)

We’ll send you updates on this idea

Dan Speed shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Sign in
Sign in with: Microsoft
Signed in as (Sign out)
  • Jones1337 commented  ·   ·  Flag as inappropriate

    Please note that adding dashes to the phone numbers will make the numbers not to follow E.164 format which might cause other problems. We saw problems and duplicate contacts in Skype when we had space and dashes in the phone number.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Richard, Is the available yet? Graph API to update the number? We are users complain that the numbers do not have dashes and they are hard to read in the GAL. Thank you

  • Jeremy Adkins commented  ·   ·  Flag as inappropriate

    This would be useful. Other options that could work in our scenario would be to set this based on the countryCode attribute rather than requiring it in the telephoneNumber attribute with a <space> after the +1. You could also let the user select the country if it isn't included in they synced telephoneNumber attribute.

  • Howie Quach commented  ·   ·  Flag as inappropriate

    We experience the same issue as Luke Wilson. Some of our users do not want to use their mobiles but rather their office phone. Is there a work around so they can manually select the country code?

  • Josh Gillam commented  ·   ·  Flag as inappropriate

    This is an important option for us. Currently when using AD sync with the default country being being +1 (US), Azure MFA will automatically disable any users with a 9-digit mobile number (even though it is a valid mobile number) e.g. 021 123 456.
    Having the ability to change the default would mean the (US-only) 10-digit mobile number limit wouldn't be imposed.

  • Luke Wilson commented  ·   ·  Flag as inappropriate

    We are also having a similar problem, when a user selects desk phone it draws from AD but doesn't have the country code format. The user is unable to change this and the portal doesn't recognise the format.

Feedback and Knowledge Base