How can we improve Azure Media Services?

Decrease time to start encoder job

It always takes about 30s to start a job no matter what size the video is. It's too slow.

For example if you have 5s video and you just want to resize it so you have to wait about a minute before the processing is finished.

Please improve performance here or provide pricing plans where it will work faster. Less than 5s to start a job should be reasonable.

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Evgeniy Bashmakov shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

2 comments

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  • Dan C. commented  ·   ·  Flag as inappropriate

    We have a similar issue, where we need to encode very small, low quality videos, but it needs to happen quickly. There seems to be about a 1 minute minimum regardless of the video size. Maybe its possible to have a new reserved unit class that gets the videos onto the encoder faster, the encoder doesnt need to be any faster.

  • Mathieu Nadeau commented  ·   ·  Flag as inappropriate

    we are facing the same problem. Even with a S2 unit, Re-encoding a 10 second video 1280x720 h264 (input of 20mb) and generating a thumbnail take about a minute. (1.5mb output).

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